UPBRIGHT
Posted
# Our Experience with EzyCourse
# Our Experience with EzyCourse — Lifetime Deal Customers Deserve Better As a customer, we paid thousands of dollars for an Unlimited Lifetime Deal, trusting EzyCourse to support our education business. We have paid approximately **$3,543**, and now we are facing account termination and loss of access to our LMS. Our concern is that lifetime deals attract customers with the promise of long-term access, but customers can lose that access when the company later raises allegations about their usage. In our case, we strongly dispute the allegations made against us and believe the way this matter has been handled is unfair. **This is not just about money.** We built our educational platform around this LMS, served our students through it, and have responsibilities to our students and shareholders. Losing access affects far more than our original investment. What disappoints us most is the lack of communication. We have replied and followed up multiple times, but our concerns remain unanswered. We feel that the impact on our business, students, and partners is being ignored. This public review is only our first step in seeking accountability. If we continue to receive no meaningful response, we intend to share our documented experience on social media, including a video explaining what happened, and submit a formal complaint to Stripe regarding our concerns about the payment and business arrangements. We will provide the relevant documentation to the appropriate parties. We are sharing screenshots and records of our communications to help people understand our experience. **We want a fair resolution, accountability, and a response from EzyCourse.** Customers who invest their money and trust in a lifetime deal deserve transparency, fair treatment, and responsible communication when serious issues arise.
Response from EzyCourse· Oct 20, 2026
We have not received any email communication. We submitted the evidence of your misuse of our email system. We have shown clear evidence of your misuse of our test email end points where you ran automated script and ran cold emails. Clear violation of our terms of service. We provided you a complete pdf. Anyone else reading. We cannot tolerate a misuse of the platform. We care all of our customers and we cannot tolerate such misuse. https://imgshare.cc/ydegpw7p https://imgshare.cc/q777lzoc We provided all evidence through email. When a site is suspended we export student and other data which we did. Also we refunded your money and provided calculation. You are laying again about the total amount. You used our service for 5 months and therefore we charged only for that duration of 5 months usage. We have refunded rest of the money. 299x5=1,495 this was kept and the other amount was refunded. Next time when you use any platform, don't misuse email services with cold emails. We have full list of your email sent/bounced. Your account got flagged by aws as well. You already threatened us in other places. A sensible person will care about their resources protection than serving a fraudulent client. We regret to inform you that our decision is final based on the evidence of misuse from your account in our email service's test end points. Also, you used char service or WhatsApp for communication which we don't allow when a site is suspended. You should have read everything in email and reply in email. Our decision is final regardless of your reply. The decision came after investigating your account manually and checking all the api calls came from your site and end points. We have a complete logs and history of every single calls, emails sent. Thank you.