Average
3,715 reviews
FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
lisvet M.
Posted
My experience was super helpful and very fast. Thank you :)
Response from FabFitFun· Sep 3, 2020
Hi Lisvet! Thank you for sharing this kind review! We're so happy to hear about your positive experience with us! Xo
Tiffany J.
Posted
The representative helped resolve the situation
Response from FabFitFun· Sep 3, 2020
Hi Tiffany! Thank you for taking the time to review! Xo
Leslie B.
Posted
I had an issue with my shipment and used live chat to ask them to resolve it. They quickly responded and took care of me. Incredible service!
Response from FabFitFun· Sep 3, 2020
Hi Leslie! Thank you for sharing this awesome review! We're glad to hear that our team was able to help you! Xo
K B.
Posted
I used live chat after 11pm EST and was quickly connected to Eden who efficiently resolved my issue while being very polite and personable.
Response from FabFitFun· Sep 3, 2020
Hi there! We're so happy to hear about your experience with our Customer Care team! Xo
Cecilia P.
Posted
Very clear. Former excellent
Response from FabFitFun· Sep 3, 2020
Hi Cecilia! Thank you for sharing this kind review! We're happy we could be of help! Xo
Emily
Posted
Shin M was absolutely fantastic! He was abe to provide me with some information about how the system sometimes marks the package as delivered, but it can actually take up to 5 business days after that. Seeing as my Fall Box did not show up when it said it was delivered, or as of yet. He guaranteed me that after the 5 business days (Sept 9th 2020) I can contact chat support again and they will definitely send out a replacement Fall Box ASAP (with my add-on AND the item I originally chose)!!! Hopefully it doesn't come to that. I have my motion detector set on my security door camera and am sooo excited to receive my FFF Fall Box!!!
Response from FabFitFun· Sep 3, 2020
Hi Emily! Yay! We're glad to hear about your experience with our team! Thank you for sharing! Xo
Kathryn
Posted
I received a damaged item in my Fall 2020 box. I contacted FFF about the issue, they quickly replied and are sending me a replacement item. Butch D was very personable and professional. I have had a subscription for 2 years and this is the first problem I have had. I really appreciate FFF’s customer service in the event you do have an issue!
Response from FabFitFun· Sep 3, 2020
Hi Kathryn! Thank you for sharing your wonderful experience with our Customer Care team! We always strive to provide a seamless and satisfactory experience with our members! We're glad to hear that our team was able to assist you with your concern! Xo
kira P.
Posted
Fast prompt professional dealing with billing issue.
Response from FabFitFun· Sep 3, 2020
Hi Kira! We're glad that our team was able to fully assist you! Xo
