Sara
Posted
I really liked it.
I really liked it.
Response from KoKo Shiseido Beauté· Aug 30, 2026
Thank you for your kind review! ❤️

Excellent
184 reviews
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
184 approved reviews, newest moderated first
Sara
Posted
I really liked it.
Response from KoKo Shiseido Beauté· Aug 30, 2026
Thank you for your kind review! ❤️
Zuleika A.
Posted
I've been really impressed with this eye cream! It feels light and soothing when I apply it,and I've already noticed my under-eye area looking smoother with fewer fine lines.A little goes a long way, so you only need a tiny amount each time. It's definitely made a noticeable, and I'm very happy with the results!
Guest
Posted
Always a pleasure to shop at this beautiful skincare store. The ladies are incredibly kind, welcoming, and truly knowledgeable about every product they carry. Everything is beautifully presented and thoughtfully stocked, which makes the shopping experience feel both relaxing and luxurious. Most importantly, the products actually work—you can tell they take great care in curating what they offer. I always leave feeling confident in my purchase and well taken care of.
Response from KoKo Shiseido Beauté· Dec 19, 2025
Thank you so much for sharing such a thoughtful review. We’re truly honored that your experience reflects the welcoming, knowledgeable, and luxurious atmosphere we strive to create. Knowing that our mission shines through in your visits is the greatest encouragement to us. We look forward to making every visit as special and rewarding for you.
Carissa Q.
Posted
The owners provided excellent service and are willing to notify you when out of stock products are replenished.
Response from KoKo Shiseido Beauté· Dec 7, 2025
Thank you so much, Carissa, for your thoughtful review 🙏 We are delighted you enjoyed our service. Our customers truly are like family and friends to us, and we always strive to go above and beyond. We look forward to welcoming you back to our store soon! 🌸☘️🌹
Regina H.
Posted
care about customer needs, respond quickly, and ship fast. great service!
Response from KoKo Shiseido Beauté· Dec 5, 2025
Thank you, Regina, for your kind words! 💕 Caring for our customers' needs is always our top priority, and your feedback motivates us to keep delivering great service. We look forward to serving you again soon!☘️🌹🍒
Angeline Y.
Posted
I received the order promptly and was very well packaged. Thank you Tina for putting so much care.
Response from KoKo Shiseido Beauté· Dec 5, 2025
Thank you, Angeline, for your kind words 🙏 We inspect and pack every order with TLC because we truly value our KoKo customers. Look forward to serving you again! 🌹🍒🌺
Paul S.
Posted
Customer service is great.
Response from KoKo Shiseido Beauté· Dec 5, 2025
Thank you, Paul, for your feedback 🙏 We are happy to see our customers happy and would like to be your go-to store for Shiseido.🌺
Alexandra A.
Posted
I received my full order with very little processing time.
Response from KoKo Shiseido Beauté· Nov 30, 2025
Thank you so much, Alejandra, 🙏 for sharing your experience! We personally inspect, pack, and ship each order straight from our shelf to ensure zero delay during the holidays or any day of the year. Happy Holiday! 🌸