Facelove CosmeticsReviews of facelove-cosmetics.com

Yuki was the person I discussed a situation with and was extremely helpful and professional in our conversations to rectify the situation to my satisfaction, E.H.

I never knew there was mascara for "seasoned" lashes. I love the mascara, and I also love the eye lash serum! Customer service (Ray) was really on top of things! She even reached out to make sure that my package arrived. Kudos, Facelove😊

I had an issue with my order. Ray gave me options to fix it and worked with me to get what I wanted. He made it so easy, it was a great experience.

This was my first time ordering the mascara. It had stated if you purchase it, there would be a free eye serum and a mystery gift given. I misread it and ordered only one mascara so I reached out. A very nice gentleman named Ray wrote me back right away and explained how I misread the website. He canceled the first order and I went online and ordered two mascara's and now I will get the eye serum and gift. I am excited to try this product. I am a senior and my eye lashes are getting so thin and I keep trying so many mascaras. The reviews are great for this company. I can't wait to get my mascara and see if it will stop the falling out.

I have not received my product yet but I needed to contact customer service and the representative, Yuki, was very helpful and solved my issue immediately. Looking forward to getting my product so I can write another review. So far my expectations have been exceeded.

DON'T BUY FROM THIS BRAND. CUSTOMER IS AWFUL!!!!! I'd give zero stars if I could. I had a reaction to their brown mascara and brown eyeshadow. Both caused me to have a terrible reaction and swollen eyes. They have hassled me to no end to take 20% of what I paid. Then 50%. They just are refusing to take these back to refund my money. IT'S JUST NOT WORTH IT!!!!

The product is outstanding!! ☺️ I would believe anything Healora told me!! Thank you so much!! I am extremely satisfied!!

Wonderful experience. I had a lovely lady Pauline who help me with my return. Very polite ,kind customer service. Very polite. I was appreciative for the kind service