Casey D.
Posted
Facilitron has worked well for us.
Facilitron has worked well for us.
Response from Facilitron· Aug 1, 2019
Thanks, Casey! Let us know if we can do anything for you!

Average
121 reviews
Facilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.
Facilitron (facilitron.com) has 121 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
121 approved reviews, newest moderated first
Casey D.
Posted
Facilitron has worked well for us.
Response from Facilitron· Aug 1, 2019
Thanks, Casey! Let us know if we can do anything for you!
V. G.
Posted
This program has made so much easier to manage facilities at my site.
Response from Facilitron· Aug 1, 2019
Hey V.G.—thank you so much for the review. Happy to hear that we've made your life easier.
Wanda W.
Posted
Great process! Very easy to use.
Response from Facilitron· Jul 15, 2019
Hi, Wanda! Thank you so much for your review. We love to hear that we're helping make someone's job easier!
Jim S.
Posted
New entries need to be flaged somehow so I don't need to look at the whole list to give my thumbs up or down.
Response from Facilitron· Aug 10, 2019
Thank you for your honest review, Jim. I will reach out to you personally to see if I can introduce you to your account manager or a customer support specialist. Our platform continues to evolve and we appreciate honest feedback from trusted partners.
Cheryl Galloway G.
Posted
Facilitron has enabled me to get all facilities billing, non-profit status and insurance verification, and collections off my plate. They handle everything and my accounting department and auditors are thrilled with the clear tracking and process. Renters also appreciate being able to pay with a credit card on line.
Response from Facilitron· Jul 15, 2019
Cheryl—thank you so much for your glowing review. We're more thrilled than your accounting department that you are loving the platform. Please let us know if there is ever anything we can do to improve!
Deb C.
Posted
Facilitron is great but could be a little bit more user friendly, at least from the standpoint of an approver like myself. Also I have to enter reservations for school functions so that we are sure to have adequate climate control (A/C or Heat) in the classrooms or other areas that we might be using. It would be nice it this process was easier and clearer to use. Other than that Facilitron has been easy to use.
Response from Facilitron· Jul 15, 2019
Thank you so much for your review, Deb. As our platform evolves, we sincerely appreciate honest feedback like yours and we'll be working to make your life easier!
Yovi M.
Posted
Facilitron does nothing to make my job easier.
Response from Facilitron· Aug 10, 2019
Thank you for your review, Yovi. Our goal is to make your job easier, so we're disappointed to hear you haven't seen a change. I will follow up with you personally to solicit more feedback and see what we can do to help.
Mary W.
Posted
EXCELLENT QUALITY AND SERVICE
Response from Facilitron· Jul 15, 2019
Thank you so much, Mary! We love a great review. Please let us know if there is anything we can do for you in the future.