FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet Store reviews

Showing 726 reviews with 3 stars · Clear filters

Nick V.
Posted Aug 5, 2019
does not clearly identify which…
does not clearly identify which accessory applies to a specific razor. I have ordered before but i kept getting a your account does not exist message Your prices have in creased
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John
Posted Jul 25, 2019
Have been using the site for several…
Have been using the site for several years to order replacement cutting heads. Current site did not seem to be as "user friendly" as previous experiences.
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Randy J.
Posted Jul 22, 2019
Unnecessarily complicated to change…
Unnecessarily complicated to change payment method.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jul 30, 2019
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We would like the opportunity to investigate your feedback further so that we can deliver a better experience next time. Please feel free to contact us directly at 800-816-0810. Jessica
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Carlos B.
Posted Jul 10, 2019
My experience went well.
My experience went well.
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Arthur C.
Posted Jul 9, 2019
Chat guy didn't know the product and…
Great customer service. Quick response for problems with a solution. Ruth was very nice and helpful.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jul 9, 2019
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We would like the opportunity to investigate your feedback further so that we can deliver a better experience next time. Please feel free to contact me directly at 646-787-2997. Jessica
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Chuck F.
Posted Jul 4, 2019
07.03.19 - A questionable ad.
07.03.19 = The Store ad cited a "20%-75%" discount on "all" purchases. The total for my 4 battery purchase DID NOT HAVE ANY DISCOUNT - and - there was no place to enter something for the discount on the checkout page. Suggest you read your ads and keep your advertised promises.................
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jul 5, 2019
Hi Chuck, Thank you for sharing your concern, we truly appreciate your business. We invite you to contact us at 800-816-1810, so we may discuss the discount which was applied to your order. Thank you.
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Gale P.
Posted Jun 26, 2019
Doubting Thomas
A sales rep at the online chat provided me with a link to place an order for a data transfer cable for the Garmin Novi 52. I am not sure it is the right data transfer cable and will not know until it arrives and actually see it work to update the maps.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jun 27, 2019
Hi Gale, Thank you for shopping with us, we appreciate your business. Let us know when you receive your transfer cable and how it works. You can reach me directly at 646-787-2997. I am available anytime Monday through Friday, 9 am to 6 pm eastern standard time. I'd be more than happy to assist! Jessica
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Dewayne B.
Posted Jun 23, 2019
Very complex to find what I am liiking…
Very complex to find what I am l00kinf for
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jul 19, 2019
We’re so sorry that your experience did not match your expectations. If you need further assistance I would recommend you call in and speak with one of our sales representatives. They can help you find exactly what you’re looking for as well as walk you through any special promotions we might have going on. 800-816-0810
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