Kapy
Posted
Worst experience- The service is a money grab
The service is a money grab. They inflate the price and charge you a different price from what is actually charged by the airline and give you lame excuses. I realized that I paid approx.$2000 over the actual price that was charged on my card by or in the name of the Airline. They are there to take advantage of your situation and nothing else. Worst experience. Avoid them if you can. I have reported the matter to concerned agencies and hope they are taken to task regarding unfair practice of price gouging.
Response from Fareocity· Mar 1, 2023
Dear Customer, We apologize for the inconvenience caused to you, but we have been trying to get in touch with you for the past several weeks. We have sent you an email requesting the necessary details of your reservation so that we can look into your case. We have sent follow up emails as well but till date there is no response from your side. So I request you again to kindly share your booking reference number or your contact details which you used at the time of booking so we can assist you. We are keen to resolve this. Kindly suggest a suitable time when we can contact you and sort this out. Regards, Customer Relations