customer
Posted
Unhelpful
Despite everything being easy to follow, in practice, none of their tools worked. And the support was unhelpful and stopped responding to genuine questions about implementing the product or getting around the issues. They then had the nerve to ask for a review AFTER going radio silent. This is that review. Good product in theory, bad in execution, so average at best.
Response from FastComments· Apr 30, 2023
Hello! We never stopped responding to you. Our last contact was offering to get access to your WordPress install to investigate or set it up for you, since you seemed to have some plugin incompatibility. The review request is auto sent out after two weeks. We didn't ghost you and then send you a review request.