Great
241 reviews
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Fastpens (fastpens.com) has 241 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
241 approved reviews, newest moderated first
Justin P.
Posted
Easy order. Fast ship. Got what I needed. Thanks!
Response from Fastpens· Feb 28, 2025
We’re delighted to hear that you enjoyed our easy ordering process, fast shipping, and that you received exactly what you needed. Thank you for sharing your experience with us!
Mr. V.
Posted
The price was very reasonable, the pens look classy, and the printing on the pens came out great! I would definitely recommend this company to others.
Response from Fastpens· Feb 26, 2025
Thank you so much for your kind words and recommendation! We’re delighted to hear that you’re pleased with the pens and quality. We look forward to working with you again in the future!
customer
Posted
We haven't received the pens we ordered.
Response from Fastpens· Feb 24, 2025
We’re sorry to hear that you haven’t received your pens yet. We understand how frustrating this must be, and we want to make it right as quickly as possible. Our team will reach out to you shortly so we can assist you in resolving this issue promptly.
customer
Posted
The ease of the website is 5 stars. The quick turn around time and on time delivery is 5 stars. My only complaint is the size of the logo on the pen is really small and hard to read.
Response from Fastpens· Feb 21, 2025
Thank you so much for your feedback! We’re thrilled to hear you found our website easy to use and that you appreciated the quick turnarounds. We’re sorry to hear about your concern regarding the logo size on the pen. Your input is invaluable, and we’ll be sure to review this to see how we can improve. Thank you for giving us the opportunity to serve you, and we hope to exceed your expectations in the future!
THOMAS E.
Posted
Very disappointed in product results. I ordered 3 logo notebooks as gifts. I expected the supplied logo to be printed directly to the cover. This was nothing more than a cut out sticker (easily peelable) attached to the cover. I can't give them as the job is unprofessional.
Response from Fastpens· Jan 17, 2025
We’re truly sorry to hear about your experience and understand your dissatisfaction. Our team will be reaching out to make this right for you. Please know we are actively looking into this internally to ensure it doesn’t happen again. Your satisfaction is important to us, and we’re committed to resolving this for you.
Nikkita H.
Posted
easy process, quick delivery, beautiful pens that write really well
Response from Fastpens· Jan 10, 2025
Thank you for the wonderful feedback! We're glad our pens hit the mark!
customer
Posted
3 of the 4 pens I ordered didn't work
Response from Fastpens· Dec 26, 2024
We’re sorry to hear that some of the pens you ordered didn’t work properly. We take this matter seriously and will be reaching out to you shortly to resolve this issue and ensure your satisfaction.
Jim K.
Posted
Love the pens and I appreciate the really fast delivery.
Response from Fastpens· Dec 23, 2024
Thank you for the wonderful feedback! We’re so glad you love the pens and appreciate the speedy delivery!
