Samuel B.
Posted
Great shop
Great shop. Originally was frustrated with their return and exchange policy but realized it was more on the manufacturers end rather than the store. Retail pricing and some good sales via newsletter.

Average
739 reviews
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
739 approved reviews, newest moderated first
Samuel B.
Posted
Great shop. Originally was frustrated with their return and exchange policy but realized it was more on the manufacturers end rather than the store. Retail pricing and some good sales via newsletter.
chuh V.
Posted
Didn't get all of my items,paid overnight shipping. I was reimbursed for the shipping but not the clothing items I paid for.
L J.
Posted
Ordered my shoes over a week ago and they still haven’t shipped…
Timothy D.
Posted
Payed for 2 day delivery package took a week
K T.
Posted
Really misleading return policy. There is a statement that says all purchases made within 16 days are eligible for returns. You have to scroll through a bunch of text after that to find out anything on sale is not eligible for return. It’s also a terrible policy for an online shoe retailer to not allow for returns. People obviously need to make sure their shoes fit. I asked to speak with a supervisor at customer service and was refused. The rep (Kiana) just kept telling me that it is my responsibility to be fully aware of the return policy. The problem is that the return policy is written in a misleading way. Terrible policy and abhorrent customer service. I’ll be reporting this to the Better Business Bureau and spreading the word in other ways. I’ll never order from Feature again. Buyer Beware!!!
Cristino E.
Posted
Tutto perfetto, il prodotto è impeccabile e la spedizione è stata super veloce
Lee
Posted
Some of my shipments didn't arrive on time for my trip tomorrow and I ordered 2 weeks ago. Other than that everything is good
Humberto P.
Posted
Good and fast delivery thanks