Steve
Posted
Good bags, terrible shipping policies, unempowered call-takers.
Someone I work with likes your bags. She kept the last bag and said "Get more of these from Fetpak." I made an order but couldn't get them shipped to me because "Policy dictates that first time customers must have their shipment sent to the billing address and no other." I am not a first time customer. You are lucky I like the lady who needed bags, or I'd have given her bags from Uline.
Response from Fetpak, Inc.· May 13, 2015
On new customers purchasing with a credit card, we will only ship to the billing address. This policy protects our customers and us from possible credit card fraud. By the way, Uline's price on the size and style bags you purchased is $19.00/1,000 You paid $5.50/1,000 for the same exact bags at Fetpak.