Bradford
Posted
No Instructions for installation of gas…
No Instructions for installation of gas was a learning curve.. Crating for shipping across country was too skimpy.. Nearly slid off the pallet in transit, as plastic straps are not enough to hold such a heavy product in place. On a good note a wonderful product after we worked out all the bugs in the install.
Response from Fire Pit Art· Nov 2, 2018
Hi Bradford, After we spoke about the shipping procedures we have upgraded them and are shipping our pieces wrapped in heavier wrapping and banding. Thanks for the nice review and choosing our work!