Un peu de tout et de R.
Posted
Excellente expérience
Excellente expérience ! Les prix sont très attractifs et la qualité est au rendez-vous. Service client au top. Je recommande

Excellent
6,647 reviews
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Un peu de tout et de R.
Posted
Excellente expérience ! Les prix sont très attractifs et la qualité est au rendez-vous. Service client au top. Je recommande
Cricket H.
Posted
Have ordered 3 times from Firmoo and have had excellent service and glasses fit great
Cynthia L.
Posted
Amazing customer service !
Marisol G.
Posted
Incredible customer service!
Valeria G.
Posted
Very speedy and helpful customer service!
Michelle S.
Posted
Ordered varifocals arrived promptly prescription obviously wrong blurred can not use and then give you the run around when asking for refund taking to PayPal for refund and receive e mails from them basically saying if I don’t cancel PayPal claim will not revive any money back advertise as a American company and not Hong Kong company who like to scam money out of people avoid at all costs
Response from Firmoo· Nov 12, 2019
Hello Michelle, We are so sorry for the misunderstanding. We have received your self service request, and we are trying to solve your problem. For paypal, the money will be frozen when you raised a dispute about the order. Please do not worry, we will provide you coupon/refund for you to choose when you cancel the dispute according to our policy. Please be assured that we will be responsible for your order and we will never let you take any loss. Thanks for your trust and support. Sincerely, Firmoo Customer Support Team
angelica M.
Posted
I have a wonderful experience with Firmoo. I’m very satisfied with the service. The CSR get back to you on the time frame promised. They know how to find solution and help their costumers. Their way of rendering service, makes clients to stick with Fir moo. Thank you very much for your services! Angelica
Teresa M.
Posted
Each pair of glasses I get is better than the one before. I wear progressives and give specific instructions when order them and they never fail me. I have never had to have them adjusted. I love them!