Randi D.
Posted
Helpful representatives
The time difference made communication somewhat difficult, but my service representative Zanna was very helpful and kind. They will help you with complicated changes to your order if you need it.

Excellent
6,647 reviews
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Randi D.
Posted
The time difference made communication somewhat difficult, but my service representative Zanna was very helpful and kind. They will help you with complicated changes to your order if you need it.
Susie A.
Posted
Truly top notch customer service. They stand by their word of 100% satisfaction. I tried to change my frames before they shipped out and it was too late so they asked me to try them. Still wasn’t a fan when they arrived and they gave me a coupon to order a new pair. I’m so happy!!! Glasses are high quality and extremely clear. Highly recommended firmoo!
Nadia C.
Posted
Very quick to answer, polite and I was very pleased.
Mar R.
Posted
i like <3 me encanto
Claudia V.
Posted
I needed help to solve a problem with the request and was answered very well !!! I recommend!
Muhammad Asad G.
Posted
Great service
Alisha C.
Posted
Great service. I've had glasses from here that were fine. The one time I did have a problem, they resolved the issue very quickly.
Winstonee
Posted
Their glasses are great! I have 2 pairs and I love them. Can't wait to buy more!