Anna M.
Posted
5 stars
Great company to work with and order from! Customer service was always sure to respond and I am amazed with the quality. For under $40, you can't beat it

Excellent
6,647 reviews
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Anna M.
Posted
Great company to work with and order from! Customer service was always sure to respond and I am amazed with the quality. For under $40, you can't beat it
Joann A.
Posted
I would recommend this company to anyone.
Popcorn98
Posted
Truly, i don’t believe in paying for overpriced glasses ever. Firmoo has the best frames and is super affordable and gets to me always on time!! they have tons of options to pick from and always have a sale or promotions you can’t miss out on! the customer service is always spot on, i couldn’t ask for more!
Rawlie M.
Posted
Has been a very pleasant experience shopping for glasses from firmoo, I get a compliment all the time on my glasses and people think they are designer's high-end glasses, i have bought frames for my friend and have told all my friend about firmoo, their customer service is excellent, there is no phone contact, and you correspond via email, once you send an enquiry, they respond with an answer to your enquiry, thank you firmoo.
Response from Firmoo· Mar 16, 2018
Dear Rawlie, Thanks for your review and support! We have telephone service now and answer calls from Monday to Friday 8 p.m. to 5 a.m. EST. Sorry that we may not answer your call promptly due to the time difference. You may leave a voice message and we will call you back within 24 hours. We also reply emails within 24 hours. Thanks for your understanding! Firmoo Customer Support
Yana S.
Posted
Firmoo customer service is the most caring!
Anto
Posted
Ho acquistato due paia di occhiali da firmoo e sono davvero soddisfatta. lenti e montature bellissime.
lili Z.
Posted
He comprado con ucha frecuencia en esta tienda y me gusta la calidad del cada producto que he recibido.
Yushra T.
Posted
They don't have phone customer service but the email one is enough. Supposedly it's a within 24 hour for them to get back but I got mine in 3 hours. And after that they reply less than an hour. They were really friendly and would really try to help you sincerely.
Response from Firmoo· Mar 16, 2018
Dear Yushra, Thanks for your review! We have telephone service now and answer calls from 8 p.m. to 5 a.m. EST. Sorry that we may not answer your call promptly due to the time difference. You may leave a voice message and we will call you back within 24 hours. We also reply emails within 24 hours. Thanks for your understanding! Firmoo Customer Support