Tasha T.
Posted
Personal training Clients can’t set…
Personal training Clients can’t set recurring workouts When ppl cancel class it doesn’t show up in the class only in the notifications Doesn’t allow me to schedule my small group personal training classes that start 30 mins after my first time so I have to add in a fake name so I can have ppl register on the 00 and 30 Not personal training friendly as the app stated when I purchased it. I’ll be looking for a new product in august
Response from fitDEGREE· Aug 2, 2022
Hey Tasha, I apologize that you haven’t had the most stellar experience with us at fitDEGREE. We believe our ideal client profile is a class based business model that is supplemented with personal training. If you are solely personal training, we understand we may not be the best platform for you and we'd be happy to help you search for a better fit. In the meantime, I believe you recently had a support call with our team and that cleared up some of these issues! How have things been since then? As for the feature request of clients reserving recurring registrations from the client facing app, we will consider it but I unfortunately don’t see this making its way up the feature request board anytime soon as we haven’t heard similar feedback from other fitDEGREE clients. Please reach out to [email protected] if any of your issues are still persisting! We are here to help!