Excellent
25 reviews
We exist to help people walk better. The FlexSTICK walking cane is the most dynamically stable and comfortable walking cane available. Three shock absorbing legs provide you with a sure grip on the ground regardless of the changes in the topography. Developed with the help of a physical therapist to solve the problems other canes create.
Flexsticks (flexsticks.com) has 25 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 2 reviews with 1 star · Clear filters
George L.
Posted
I've been trying to reach anyone at the number since April 2023. My Walking Stick broke a leg and my warranty is still valid until December. The customer service email isn't any better. It's a shame that that have a great product however customer service is horrible to non existent. I regret buying your product. And they say New Yorkers are rude and dismissive.
Mifleh S.
Posted
The flexstick that I paid $150 Canadian for is no better than the quad cane that I paid $20 Canadian for.Actually the $20 quad cane that I have is more stable than the flexstick. They claim that it doesn't tip over and fall like other canes. This piece of junk tipped and fell so many times each day, the light bulb in the flash light broke. Do yourself a big favor. Don't fall for their scam like I did. If there are good reviews about it, then the posters of these reviews were paid to do so.
Response from Flexsticks· Nov 4, 2015
Hello Mifleh, Thank you for your review and honest reply. We take all of our customers' comments seriously so we can improve the FlexSTICK. We've made several changes since we first began shipping the FlexSTICK. The FlexSTICK is designed for Dynamic Stability, that is 'stability while walking'. It is considerably lighter than quad canes and while it can be knocked over, it does stand on its own, which customers love, even more than we anticipated.We have a full money back guarantee and have refunded many customers that found that the FlexSTICK was not the right product for them. The FlexSTICK does not fit everyone's situation and some who get it actually need to be on a walker or wheelchair. We are many things, but, a 'scam' we are not. All of the posts are from real customers, like you. We are easy to get in touch with via phone or email. Please do not hesitate to call if you want to discuss. 888.556.6948 toll free. Ask or Jamie. or email me at [email protected]. Thank you again for your frankness.
