hersReviews of forhers.com

Letterman Drive 1, San Francisco, California

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3.3

Average

10,416 reviews

hers3.3

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 100% of reviews.
Most recent review: October 2026.

How we calculate scores

hers reviews

10,416 approved reviews, newest moderated first

Anne-Marie M.
Posted Aug 23, 2025
It would feel more thorough to have the…
It would feel more thorough to have the same provider reviewing our files when we have questions instead of someone different answering every time. I would like to have access to the medical history we provide instead of having to go through multiple steps to request it.
Response from hers· Aug 24, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Not S.
Posted Aug 23, 2025
Don’t see any differences and I take…
Don’t see any differences and I take the vitamin everyday
Response from hers· Aug 24, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Lauren C.
Posted Aug 22, 2025
Hers is great!
I appreciate the occasional check ins to make sure I stay on track. I like that I can reach out for help whenever I need it and seek information about foods and recipes. The medication has helped me immensely and I am thankful to have gotten this far.
Response from hers· Aug 24, 2025
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Martha N.
Posted Aug 22, 2025
Professional always.
You have been more than helpful, caring and responsive.
Response from hers· Aug 24, 2025
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Kerri
Posted Aug 22, 2025
Good customer service
It was very impressed with hers as I had an issue with the weight loss medication and after initially not getting much of a response from them, I did recently get a very satisfactory response and acknowledgment of my complaints. This company is good at responding quickly and I appreciate their customer service.
Response from hers· Aug 24, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Tabitha S.
Posted Aug 22, 2025
Fast appointment and shipping of my…
Fast appointment and shipping of my treatment. Anytime I have a question I receive a response fast. Great product and customer service.
Response from hers· Aug 24, 2025
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Janice P.
Posted Aug 22, 2025
Lack of communication about my order
Lack of communication about my order
Response from hers· Aug 24, 2025
Hey, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us. We have followed up with you and look forward to your response. The Hims & Hers Team
Unsatisfied
Posted Aug 22, 2025
Cancel process
Cancel process Auto renewal caught me by surprise, which is less than ideal for such an expensive product. Cancellation was not simple and overall had predatory vibes - I will not be coming back to this company.
Response from hers· Aug 24, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team

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Lack of communication about my order

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