Edward M. O.
Posted
Formidable's support is first class
Formidable's support is first class. Response are timely and very helpful. We typically have a response within 2-4 hours of submission. Their communications are clear and complete. They do have difficulty with some support requests that require a change the plugin programming - something that is a code error as opposed to operator error.
Response from Formidable Forms· Sep 4, 2026
Thank you so much for the kind words! 😊 We're thrilled to hear our support team has been responsive and helpful. And thanks for the honest feedback, too. When an issue requires a code change, it can take a little longer, but we're always working to improve. We appreciate you being part of the Formidable community! - The Formidable Team