Excellent
92 reviews
FoxwelldiagFoxwell is a professional supplier of automotive diagnostic products, services and solutions in the aftermarket. We combine industry knowledge, manufacturing expertise, and technological innovation to offer a broad portfolio including OBDII code readers, scanners and tablet diagnostic systems and other emerging tools for the benefits of our customers. Foxwell is one of the leading brands in diagnostic industrys. With 11 years development we have establised distributors over 80 countries and regions.
Foxwelldiag (foxwelldiag.com) has 92 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
92 approved reviews, newest moderated first
Consumer
Posted
It does everything being advertised. Works smooth and easy to figure things out
Response from Foxwelldiag· Oct 11, 2026
Hi Consumer, Thank you so much for your wonderful review! We're thrilled to hear that it does everything advertised and that it works smoothly and is easy to figure out. Your support means a lot to us. Thanks and have a great day! — The FOXWELL Team
carlos R.
Posted
"Order #8919: Bought directly from foxwelldiag.com. I do not need or want new software features or updates, as I use this scanner strictly for personal maintenance. However, after an official software update, the device now displays Error 681 and TPMS expiration, blocking basic diagnostic functions. Support acknowledged that a software version mismatch on their end is causing this conflict, yet they are forcing me to pay a $150 renewal fee to fix a system error created entirely by Foxwell. Why should I have to pay for an issue that Foxwell itself is responsible for?"
Response from Foxwelldiag· Oct 10, 2026
Hi carlos, You are absolutely right. The renewal and upgrade are optional, and expiration will not affect the basic usage of your device. Our senior engineer has already sent you an email to resolve this specific issue. Please kindly reply to that email, and we will get it sorted out for you. Best regards, — The FOXWELL Team
Walter A.
Posted
Well, I'm a DIY with my vehicles. And I was looking for reasonable priced scanner to keep with the maintenance on my vehicle without running to the dealership every time. So far it's performing the task I need to service my vehicle. Thank you Satisfied customer
Response from Foxwelldiag· Oct 9, 2026
Hi Walter, thanks so much for the 5-star review! Glad to hear the scanner is helping you take care of your own vehicle maintenance. We really appreciate your support! Have a nice day! — The FOXWELL Team
Malcolm R.
Posted
Better instructions for downloading software from your website. There is no mention of WiFi download to update device software, only USB cable or sd card. NT510 elite has no sd card facility and USB did not work either only WiFi, please update website accordingly Once downloaded over WiFi the code reader worked excellently and diagnosed my problem.
Response from Foxwelldiag· Oct 3, 2026
Hi Malcolm, Thank you for the feedback, and we’re sorry the instructions caused confusion. The latest version of the NT510 Elite has been updated and no longer requires registration/activation or a computer for software updates. Updates can now be downloaded directly on the device via Wi-Fi. Thanks for pointing this out. We’re already working on updating the website instructions to reflect the new Wi-Fi update process. — The FOXWELL Team
Dan W.
Posted
It was fast and easy ordering of a new diag tablet.
Response from Foxwelldiag· Oct 2, 2026
Hi Dan, thank you for your feedback. We’re really glad to hear the ordering process was fast and easy for your new diagnostic tablet. We appreciate you taking the time to share your experience and hope the new tool serves you well! Have a nice day! — The FOXWELL Team
Arthur P.
Posted
the team were helpful and the software was available and activated quickly
Response from Foxwelldiag· Oct 2, 2026
Hi Arthur, thank you for the great review! We’re glad our team was able to help and get the software activated quickly for you. We really appreciate your feedback and hope everything continues to work smoothly! Have a nice day! — The FOXWELL Team
Harry B.
Posted
THE RECENT PURCHASE OF DIOGNOSTIC TOOL FROM FOXWELL WAS NOT WORTH THE 400 DOLLAR PLUS PRICE AS IT HAS LIMITED ABILTY AND MY PREVIOUS FOXWELL DIOGNOSTIC SCANNER WILL DO MOST OF SAME FUNCTIONS AT THE PRICE RANGE OF 150.00 DOLLARS ,WHEN I NEED A DIOGNOSTIC READING I REACH FOR MY PREVIOUS CHEAPER PURCHASED FOXWELL WHICH IS FASTER TO USE AND SHOWS SAME CODE ERRORS. IF I WAS OFFERED A REFUND OF THE 400 PLUS DOLLARS ,I WOULD GLADLY TAKE THE REFUND .
Response from Foxwelldiag· Sep 30, 2026
Updated reply: Hi Harry, We’d still like to help resolve this for you. Unfortunately, we haven’t been able to identify your order or email address from the review. Please contact us at [email protected] with your order number, scanner model, and vehicle information, and we’ll look into your case and assist you further. — The FOXWELL Team
Russell B.
Posted
Easy to order from the website and delivery was prompt. The I bought the Foxwell NT530 Plus Bidirectional Diagnostic OBD2 Scanner with VW software for my Golf, and a second GM software for my Colorado. It was easy to set up and use. My immediate need was to sync new key fobs for the Colorado. It worked like a charm, and I expect to be able to diagnose any problems in the future.
Response from Foxwelldiag· Sep 29, 2026
Hi Russell, thank you for the great review! We’re glad the NT530 Plus was easy to set up and worked well for your key fob programming. We really appreciate your support. Have a nice day! — The FOXWELL Team
