Foxwell Technology CoReviews of foxwelltech.com

False advertising and fraudulent sales transactions. The NT510 with Porsche software can perform none of the 20 special functions it advertises. Foxwell's own technical team admitted this in writing. This predatory company hides in Shenzhen and says "sorry for the confusion."

Foxwell ist eine Betrügerfirma. Verkauft in Europa Geräte die mit Europäischen Fahrzeugen nicht kompatibel sind. NICHT KAUFEN NICHT KAUFEN DER CHINASCHROTT FUNKTIONIERT IN EUROPA NICHT SERVICE KATASTROPHE NUR CHAT DER IMM DIE SELBEN FRAGEN STELLT.

Bought my foxwell obd scanner NT520 pro direct from foxwell on 7 Dec 2018 and now i was informed they became obsolete in 2019 they charged me £300 something that didn't worth even £1.00 shame on you.

I purchased my Foxwell AutoMaster Pro NT624 in 2021 shortly after I purchase my new 2021 Atlas Cross Sport SEL 3.0 V6 4 motion Auto. I figured if I ever needed it I would be ahead of the game. Well the time has come where I need it. I went on line to setup a foxwell account.. No Problem. I went to register my product. I entered my serial Number. Big Problem The system couldn't find my SN I contacted Foxwell tech support. Apparently they don't archive their software! Because I get a message from Tech support saying They do not support older units.. So I guess I will need to throw this brand new scanner in the trash. (Where it obviously belongs) I would highly suggest going with a company that offers lifetime support on their units. Not Foxwell I also suggest to foxwell support that they should advertise limited support only, for obvious reasons!

I bought a Foxwell NT530 Plus scanner for my Aston Martin. It’s meant to be able to record, playback and download data. However, despite numerous conversations over email with Foxwell support it’s becoming clear that the download capability doesn’t exist. Based on my experience I wouldn’t buy this scanner.

Warning! Do not buy Foxwell products. I bought an NT644 Elite scanner, but there is practically nothing I can do with it anymore. It can only scan older cars. Foxwell does not provide any software updates whatsoever, even though they promised when I bought it that they would continue updating the software. In reality, there are no updates, and the device is essentially useless!

Ze verkopen je een kapotte apparaat. Zodra je het terug wilt sturen, geven ze niet thuis aan. Nu zit ik met een kapotte apparaat die niet werkt.

I am a professional mechanic and the owner of an automotive workshop. I purchased a Foxwell NT1009 scanner to do my daily job. Recently, I accidentally uninstalled the car software from the device. Since my 3-year update period just expired, I decided not to renew the subscription, which according to Foxwell’s lifetime license agreement, means I have the absolute legal right to continue downloading and using the historical software versions I already paid for.However, Foxwell has completely blocked and hidden the vehicle packages from my "Update" menu. Your servers are forcing me to buy a renewal I do not want and do not need just to recover my original software.This is not a technical glitch; this is intentional customer extortion and a clear breach of warranty. Because of your terrible customer service and scripted automated responses, I have been unable to scan my clients' cars for weeks. I am losing hard-earned money and clients every single day because of Foxwell's greed. Your tech support is ignoring me, telling me to just "pay the update fee."I demand immediate intervention from a high-level manager to update my serial number status on your server and release my lifetime historical software download via Wi-Fi. Stop hostage-holding my workshop tool!Urgent Device Details:Model: NT1009Serial Number: O1009be000257