FpinsolesReviews of fpinsoles.com

I was asked to write a review. The products are generaly good but i order a few weeks ago and still have not received them

I had ordered a couple of Gamechangers in the past, which I really enjoyed, but after speaking with someone in the company about more arch support they suggested the Kingfoam insoles, so I gave them a try, and ordered a third pair of Gamechangers for my wife. There was an issue with the discount code working, and the Kingfoam just didn’t feel right when they arrived, so I reached out for support, and was unfortunately dismissed, but I continued trying to get some resolution, and eventually after a week and several various dismissive emails I had to request a supervisor. Once I spoke with this final person they were actual giving me the help and support I was requesting, and some resolution was reached on the matter. I do like these insoles, and I think they are great for skateboarding. However, there is some work for the customer service team to tackle in order to better themselves, and I truly hope they do because it would hate for more people to be dissuaded from this company by less than helpful and argumentative customer service reps. I’d give the insoles five stars, but as a company as a whole based on this past experience and the apathetic, dismissive attitude of the majority of people I spoke with I can only give this three stars as a whole because the minor issues I needed resolved shouldn’t have taken this long nor caused this much frustration.

I order my insoles on 8/8/25, and when I check the tracking information, all it says is that the label has been created (for the last 4 days). I am still waiting to receive them.

Did not receive my order yet, it’s been a week. And they keep asking for a review. 🤦🏻‍♂️