Felicia D.
Posted
Poor communication, poor service.
This was the worst experience I’ve had with a company. I ordered perfume and they sent me an email saying it was shipped. When I tracked it it said that they made three attempts to deliver the package but I never got any notices. When I try to contact the company I was put on hold for 10 minutes and then a machine came on and asked me to leave a message, so I did. And no one has gotten back to me yet.
Response from FragranceMarket.com· Jan 3, 2022
Hello, Thank you for your feedback. We are sorry to hear that you are not 100% satisfied with your purchase. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message. Thank you, Fragrance Market