Valued C.
Posted
We received an excellent customer…
We received an excellent customer service, Good options,

Excellent
16,738 reviews
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Valued C.
Posted
We received an excellent customer service, Good options,
Jamel S.
Posted
The workers are amazing.they always recommend the best and they never let you feel forced to buy but with how amazing they are you always wants to buy something
cliente
Posted
Good costumer service !!!
Pam
Posted
Great experience Hamdi was very knowledgeable and has great taste in women fragrances
Quita-Ann L.
Posted
It been approximately 1.5 weeks since I place my order and I’m yet to receive it. However, I’m being asked to give a review on an item I haven’t received. How ridiculous is that?
Response from Fragrance Outlet· Jun 18, 2026
Thank you for your recent feedback. Please note that orders are shipped within 1-2 business days of being received and estimated to be delivered within 3-5 business days. Weekends and holidays are not included. Based on our records your order was delivered passed our delivery window. Please note that your order was shipped on time and we have no control over the package once it is handed to the carrier. We now see that your order was delivered. We hope you are enjoying your fragrances. If you need any more assistance please contact us at [email protected] to further assist you. We are available 9am-5pm EST. Fragrance Outlet Customer Service Team
Selvin Mejia G.
Posted
The best store there to buy your perfume
Valued C.
Posted
Always love coming here. They have the best fragrances and the customer service is always great.
Victor P.
Posted
Shipping services are slower than mentioned. they said 3-5 days but its taking over 8 days
Response from Fragrance Outlet· Jul 1, 2026
Thank you for your recent feedback. Please note that orders are shipped within 1-2 business days of being received and estimated to be delivered within 3-5 business days. Weekends and holidays are not included. Based on our records your order was delivered 1 day passed our estimated delivery window. Please note that your order was shipped on time and we have no control over the package once it is handed to the carrier. We now see that your order was delivered. We hope you are enjoying your fragrances. If you need any more assistance please contact us at [email protected] to further assist you. We are available 9am-5pm EST. Fragrance Outlet Customer Service Team