FragranceXReviews of fragrancex.com

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4.4

Great

21,779 reviews

FragranceX4.4

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About FragranceX

FragranceX is listed under Cosmetics & Makeup.

FragranceX (fragrancex.com) has 21,779 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.

Also known as: fragrancex.com
Website: fragrancex.com
Category: Cosmetics & Makeup
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 17% of reviews.
Most recent review: October 2026.

How we calculate scores

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FragranceX reviews

21,779 approved reviews, newest moderated first

Kenneth F.
Posted Aug 21, 2024
Great experience!
Great experience!
Response from FragranceX· Aug 26, 2024
Thank you so much!
Miguel M.
Posted Aug 21, 2024
Easy website to maneuver and fast…
Easy website to maneuver and fast delivery service
Response from FragranceX· Aug 26, 2024
Thank you so much!
Upset
Posted Aug 21, 2024
FragrenceX is giving false information…
FragrenceX cancels orders without customer authorization and gives false information in regards to negative reviews. They have been reported to the Better Business Bureau for their fraudulent activities and charges. FragrenceX Stop harassing me you are being reported for harassment of customers for leaving negative reviews due to your gross incompetence.
Response from FragranceX· Aug 22, 2024
Dear Beata, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or frustration you may have experienced. Our goal is always to provide the best possible service, and we regret that we did not meet your expectations. We understand that the cancellation of your order has caused you concern. To clarify, your order was canceled as a precautionary measure because you requested shipment with a specific carrier, which we could not guarantee. To ensure your satisfaction, we promptly processed a full refund as we wanted to avoid any potential issues with the shipping process. There were no fraudulent activities or charges. If you have any further concerns or if there’s anything we can do to rectify the situation, please do not hesitate to reach out. We value your feedback and are committed to making things right. Thank you for your understanding.
LaSandra
Posted Aug 21, 2024
My order came quickly
My order came quickly. I love all my products. I recommend to my friend.
Response from FragranceX· Aug 26, 2024
Thank you so much! We can't wait for your next order!
Manette Field's oh so very F.
Posted Aug 21, 2024
It was easy finding the perfumes I was…
It was easy finding the perfumes I was looking for, the prices are reasonable and checkout was simple. I ordered Viva la Juicy 'Rose' and Christian Siriano 'Ooh la Rouge' for my daughter's birthday. My orders arrived quickly, tracking was easy and the perfumes arrived in perfect condition. It was a pleasant experience ordering from you. My daughter was thrilled with her gifts and I was "the best mom ever," thanks to you! Thank you for such a great experience....now it's time to do a little shopping for myself!
Response from FragranceX· Aug 21, 2024
Hello Manette! Thank you for your outstanding 5-star review. We greatly appreciate your support and are delighted to know that you had an exceptional experience with us. We look forward to your next order!
Rose B.
Posted Aug 20, 2024
Easy and sent right away
Easy and sent right away
Response from FragranceX· Aug 21, 2024
Thank you so much!
Christoph N.
Posted Aug 19, 2024
Ich kann nur warnen
Ich kann nur warnen: ich habe ein leeres Päckchen zugeschickt bekommen. Auf Nachfrage/Reklamation bei FragranceX wurde mir mitgeteilt, dass das Päckchen mit Inhalt verschickt worden wäre. Zusätzlich habe ich auch den Zusteller DPD kontaktiert. Nach dem meine Emails unbeantwortet blieben, habe ich dann angerufen und mir wurde telefonisch mitgeteilt, dass nur FragranceX reklamieren kann, da nur sie mit DPD einen Vertrag haben. FragranceX wiederrum sieht keinen Bedarf, da sie ja das Päckchen mit Inhalt verschickt hätten. Summa summarum Unwillen seitens FragranceX, bei DPD Nachforschungen zu initiieren. Auf Kulanz oder Hilfe brauchen Sie nicht zu hoffen. Ich habe teures Lehrgeld bezahlt. Nie wieder FragranceX.
Response from FragranceX· Aug 19, 2024
Hallo, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen. Wir freuen uns sehr über Ihr Feedback und bedauern jede Unzufriedenheit mit Ihrer Bestellung. Wir werden dies intern prüfen und uns per E-Mail bei Ihnen melden. Ich wünsche Ihnen einen schönen Tag!
Noname
Posted Aug 18, 2024
Very happy with my perfume purchase
Very happy with my perfume purchase. Been looking for this perfume for years. Speedy delivery considering I’m UK and company is in USA. Would recommend
Response from FragranceX· Aug 21, 2024
Hello! Thank you for your outstanding 5-star review. We greatly appreciate your support and are delighted to know that you had an exceptional experience with us. We look forward to your next order!

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Great experience!

Easy website to maneuver and fast…

FragrenceX is giving false information…

My order came quickly

It was easy finding the perfumes I was…

Easy and sent right away

Ich kann nur warnen

Very happy with my perfume purchase

About FragranceX

About these reviews

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FragranceX reviews

Great experience!

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FragrenceX is giving false information…

My order came quickly

It was easy finding the perfumes I was…

Easy and sent right away

Ich kann nur warnen

Very happy with my perfume purchase