Freddy's Frozen Custard & SteakburgersReviews of freddysusa.com

I ordered bacon cheeseburger and jalapeño cheeseburger what I got was to beef patties torn into pieces and had to pay full price. Plus it was all cold. Never again will I use delivery or order from them again

Jake doesn't know the difference between two scoops of chocolate in a dish and a regular chocolate sundae. Since when has two scoops of chocolate become a regular chocolate sundae? Nor does he know how to give change. I guess it was a roundup, so he didn't have to give change. The way I look at it is Freddy's made money on my order since a sundae cost more than two scoops. All I can say is Jake needs another job! Management needs to do away with the so-called roundup on pricing. Don't even ask me the question. Just return my change! Inflation is bad enough. Freddys took me for $.98 on my order. I guess they need it more than me. Lately, Freddy's custard is more like a milk shake. I guess I just need to take my business elsewhere. BTW, I had been visiting this location 3 - 4Xs a week.

Elisabeth was super friendly!

We visited the Kingsport Pavillion location.The drive thru service was fast & easy and the employees were very friendly. And the food was great!

Probably the worst Freddy's experience across the country. guy at the window that i have never met talked to me like i was one of his friends and very laid back. except when taking an actual order, had no patience for me to even finish what i was saying but then stayed silent after my actual answers giving me no confirmation that he actually heard what i said. ALL of that wouldn't of mattered but then my my fries came cold and my burger had a onion the size of a single bite with small and soggy tomatoes. Never coming back here again.

I went to Freddy's yesterday. I asked if they had a military discount and they told me that it was only on Monday. My question is, being a veteran, do you only appreciate me on Monday. Only a person that has served can understand the insult.

Truly laughable. Ordered and paid for something completely different than what I got. Think it's time to stop going to Freddy's! Tried to find a customer service or complaint line. If they've got one they hide it nicely. Yep, Think it's time to stop going to Freddy's!

Great service. Didn’t care for new tartar sauce. Tasted like Thousand Island Dressing.