Miller R.
Posted
Loan officer (John Candy) very helpful…
Loan officer (John Candy) very helpful and patient. Seemed to b e concerned for my welfare as well as Loan Depot. Dad
Great
756 reviews
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Miller R.
Posted
Loan officer (John Candy) very helpful and patient. Seemed to b e concerned for my welfare as well as Loan Depot. Dad
Vsethuraman
Posted
Excellent Customer relationship All questions answered very well and information provided was relevant Many thanks
Robert
Posted
Excellent first contact, explaining procedure, giving me probable rate, terms, closing costs, payment, etc. Sent email for me to connect to my secure site for documents. Tried to open Welcome file, and couldn't. Loan agent, Danny Pic, tried several ways to see if we couldn't make it work, but to no avail. He suggested I download Chrome; I refused because Safari, which is a well known, well used browser, should be compatible with a company the size of loanDepot. He couldn't get help from your IT department. They were busy; probably overloaded. We decided to wait until the next day. Then Danny got busy -- overloaded. So, I relented and downloaded Chrome. And, the next time Danny was available, he helped me make things work. Since then, all has proceeded as planned. We are still near the beginning of the process. Danny is reviewing the documents I sent him. My three star rating is directed at loanDepot's system, not at the good service that I've received from Danny. Please broaden your IT access. Thanks.
Scott T.
Posted
quick and committed service from Daniel Rendon
Duane
Posted
We have just started the process but so far everything has gone well.
Marcia
Posted
Had the good fortune to work with Nick who listened and delivered a product that exceeded expectations.
Robert
Posted
With the way the times our service was satisfactory
Heather
Posted
Enrique made everything easy and smooth and he knew his business well and could answer all my questions. I’ve been shopping around for months and most companies can’t answer my questions. I’ve been a home owner for over 20 years and have refinanced many times. I always seemed to know more than the people I would talk to, but not with Enrique. He definitely knows this business well.