FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Also known as
freeskycycle.com
Website
freeskycycle.com
Category
Bicycles
Location
DENVER, Colorado
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
i do have a freesky Ranger the display quit working reached out to service and they send new screen back in working order again they were very helpful. the bike rides very nice
Response from FREESKY eBike· Aug 26, 2026
Thank you for sharing your experience! We’re glad we could resolve your warranty issue quickly and to your satisfaction. We truly appreciate your support! 🙌
IT
Ian T.
Posted
FREESKY Eurostar Ultra…
I bought a FREESKY Eurostar Ultra electric bike a few months ago and so far have been really impressed with the bike the communication and the after service of the company. After a couple of minor problems, replacement parts and advice was received very quickly. I am thinking of now getting A FREESKY electric bike for my wife also.
Response from FREESKY eBike· Aug 26, 2026
Thank you for sharing your experience! We’re glad you’re enjoying the Eurostar Ultra and that our team was able to provide quick support and replacement parts. We truly appreciate your trust in FREESKY and hope to welcome your wife to the family too! 🚲🙌
PG
Peter G.
Posted
I absolutely love this bike
I absolutely love this bike! It’s so fast and powerful! I can even go shopping at Costco and buy a big bag of dog food and hitch it to the back. It has a long long range! There’s is almost nowhere that I can’t go. It handles pretty well on all terrains. Bright headlights too! Love the back red light and turn signals, so cool!
Response from FREESKY eBike· Aug 25, 2026
Thank you for the awesome feedback! We’re thrilled to hear you’re loving the bike’s power, range, and all-terrain performance. And it sounds like it’s handling those Costco trips pretty well too! 😄🐶 We truly appreciate your support! 🚲⚡
RH
Robert H.
Posted
2025 Freesky Ranger: Excellent Quality, Performance, and Service
2025 Freesky Ranger:
Excellent Quality, Performance, and Service
I purchased my brand new, 2025 Freesky Ranger in July 2025 from Amazon Canada, and although I've only been able to put about 250 km on it because I was ill for much of the past 10 months, I have been extremely impressed with my bike.
First of all, the cherry apple red metallic finish is absolutely incredible. More importantly, the Ranger is extremely well made. It feels solid, substantial, and very well balanced. At over 40 kg, it is definitely a heavy bike, but the weight is distributed so well that it doesn't feel nearly as cumbersome as one would expect.
The dual-motor configuration makes a huge difference. The acceleration is excellent, and the bike handles hills with ease. I've reached speeds of approximately 60 km/h, acquired with putting the bike in unlimited speed mode, with a single press of a button, and without pedal assist, which is remarkable for a bike of this size. The battery performance has also exceeded my expectations, with a range of over 140 km per charge, under the conditions I've experienced.
I've had only one issue with the bike: the original AC charger was slightly overheating after only the second charge. However, this actually turned into a positive experience when it came to customer service. Freesky insisted on replacing it under warranty, with no questions asked. They had the replacement charger in my hands in only a few days (less than a week, I believe). That's exactly the kind of warranty support you hope for when spending this kind of money ($1799.00 + delivery ($199) + tax (13%) = $2257.74) on an e-bike.
I also want to commend the Freesky technical support team: Chace, Hugh, and Holiday. They have been unambiguously par excellence. They are responsive, courteous, knowledgeable, and genuinely helpful. Good technical support can make a huge difference in the ownership experience, and these three have been outstanding.
If I had to begrudgingly mention one minor criticism, it would be the bike's height. At my limited elevation (172 cm / 5'8”), I find the Ranger a wee bit on the tall side for my less than average stature. It's certainly something potential buyers of limited height might want to consider.
Overall, I'm giving my 2025 Freesky Ranger a highly recommended rating of 4.5 stars out of 5.
Despite my limited riding time due to illness, I'm very happy with my purchase. The build quality, dual-motor performance, impressive range, gorgeous finish, and excellent warranty support make this a bike I would have no hesitation highly recommending the Freesky Ranger to someone looking for a powerful, well-built machine. That the company stands behind..
Thank you Freesky!
Sincerely,
Robert David Hughes
Response from FREESKY eBike· Aug 25, 2026
Thank you for the detailed review and for your kind words about the Ranger and our support team! We’re glad you’re enjoying its performance, range, and build quality. We also appreciate your feedback on the bike’s height. Thank you for your trust and recommendation! 🚲⚡
PH
Phil
Posted
I went on my swift horse yesterday for…
I went on my swift horse yesterday for the first time, it was an amazing experience, it was a strong and controlled ride, if anybody's thinking about getting an ebike think about getting a freesky ebike, it's an amazing experience on and off the road
Response from FREESKY eBike· Aug 25, 2026
Thank you for sharing your first ride experience! We’re thrilled to hear you had such a great time on your Swift Horse and enjoyed its power and control both on and off the road. We really appreciate your recommendation! 🚲⚡
JM
John M.
Posted
Purchasing the Freesky bike was easy…
Purchasing the Freesky bike was easy and it delivered on time as promised.
I am impressed with the bike's speed and strength. I weigh 260 lbs and it pulls me up very steep hills at about twenty miles per hour.
When I needed a replacement charger, Carl took care of getting it to me.
Response from FREESKY eBike· Aug 25, 2026
Thank you for sharing your experience! We’re glad to hear your Freesky arrived on time and that you’re impressed with its performance. We’re also happy Carl was able to help with your replacement charger. We truly appreciate your support! 🙌
JR
Joseph R.
Posted
Replacement Parts
I had a great experience with the customer service team. They were friendly, professional, and very helpful throughout the process. When I needed a replacement part for my e-bike, they responded quickly and made sure I received the correct part.
The whole process was smooth and hassle-free, and I really appreciated their excellent communication and support. Thanks Horlan from customer service for the help
Response from FREESKY eBike· Aug 24, 2026
Thank you for your kind words! We’re glad Horlan was able to assist you quickly and make the replacement process smooth and hassle-free. We truly appreciate your support! 🙌
JF
Jp F.
Posted
Tres Satisfait du velo Warrior Pro de…
Tres Satisfait du velo Warrior Pro de FreeSky. Le service a la clientele est tres Bien aussi .
Response from FREESKY eBike· Aug 24, 2026
Merci beaucoup pour votre retour ! Nous sommes ravis que vous soyez satisfait de votre Warrior Pro et de notre service client. Votre soutien compte beaucoup pour nous ! 🙌