Average
268 reviews
Free SpinFreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
268 approved reviews, newest moderated first
Dwanna
Posted
No real winnings playback
Response from Free Spin· Sep 21, 2026
Hello, Thank you for your feedback. We’d like to look into this further and understand what happened. We’ve located your account, and the appropriate team will be in touch with you shortly. We appreciate your patience while we review your matter.
Quincy H.
Posted
Game play is fair and I enjoy the varitety
Response from Free Spin· Sep 20, 2026
Hello Quincy, Thank you for taking the time to share your experience! We’re glad to hear you’ve been enjoying Free Spin so far. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to help!
Juan T.
Posted
bad it wont give you ur winnings
Response from Free Spin· Sep 20, 2026
Hi Juan, Thank you for your feedback! Please note that the frequency and amount of wins are based on a certified Random Number Generator (RNG), which guarantees that the outcome of every bet is fair and random. That said, a game's RTP (Return to Player) also plays a significant role in your overall experience, so we'd recommend reaching out to us for some higher-RTP game suggestions. Please don't hesitate to get in touch through Live chat or email, at [email protected] , our support team is available 24/7!
Amb B.
Posted
Love this game! Gives me free spins!
Response from Free Spin· Sep 20, 2026
Hello, Thank you for your review! In case you require any help, please get in touch with our support team via Live Chat or email, at [email protected].
Lisa
Posted
Love this casino! So fun! Great deals, helpful fast support and legit!
Response from Free Spin· Sep 20, 2026
Hello Lisa, Thank you for your kind words! If you need any assistance, our support team is available 24/7 and will be happy to help.
Destiny J.
Posted
I have been waiting for over five days now for a redemption. This is insane. This will keep giving you the runaround basically saying it’s been sent to the relevant team. Will not let me speak to the relevant team, but they won’t let you. I will never deposit any money into this casino, knowing that I will never get my money! Update: got a phone call from “scam likely” and still nothing has came from this. They are not paying me my redemption. It’s that simple. It doesn’t take over 10 business days to “verify” a redemption, let alone submit it to be wired. It’s looking more and more like I’ll never see my money. Update #2: Tuesday early morning I received a confirmation via email it was coming to my account but was skeptical because the transaction was no longer visible through the website. Received my money late Tuesday night even though they said it could take up to 5 business days (my bank doesn’t take long). Customer service offered me $5 of play to change my review and I can’t lie, they did pay me. Asked for redemption on September 11th, got redemption late September 22nd.
Response from Free Spin· Sep 19, 2026
Hello Destiny, Thank you for your feedback! We're sorry this experience hasn't met your expectations, and we take your feedback very seriously. This is the type of feedback that helps us improve! We've reviewed the conversation and wanted to assure you that the compensation added by our Customer Support team was intended to make up for the frustration and inconvenience caused by the wait time you experienced. At the same time, in such cases, we always highlight that our customers are more than welcome to update their experience based on their most recent interaction with us. That said, of course, we do highlight that in case you'd like to share your recent experience you're welcome to do so. Once again, we appreciate your feedback. In the meantime, if you have any more feedback, please feel free to reach out to us via live chat or email at [email protected]
Sal D.
Posted
Awesome game playing platform. Customer service is great. Thank you FreeSpins.
Response from Free Spin· Sep 19, 2026
Hello Sal, Thank you for your feedback; we're very happy to hear it! If you need any type of assistance, please don't hesitate to reach out. Our support team is available 24/7!
Consumer
Posted
You always give great bonuses. and whenever I have an issue, customer service is prompt and efficient!!!
Response from Free Spin· Sep 19, 2026
Hello Daniel, Thank you for your feedback; we're very happy to hear it! If you need any type of assistance, please don't hesitate to reach out. Our support team is available 24/7!
