James
Posted
Ordered the oakley hot tub not fulfilled but rectfied
Ordered the oakley hot tub never received it due to it being out of stock . It took a month to receive any email stating my order being cancelled.. Then I was sent some gummies a sticker and a nylon flag in lieu of my order. (After reading my review management did make good on the discontinued item. I appreciate them reaching out and making good of the situation to which they did not have to do. But in doing so I will be a return customer.)
Response from FreestyleXtreme USA· Mar 5, 2019
Hi James, Many thanks for your review and apologies for the late reply. Glad to see that we were able to get i touch and resolve the matter with you directly. Hope to be able to welcome you back with us soon. All the best, FsX