FreshpetReviews of freshpet.com

1545 U.S. 206, Bedminster, New Jersey

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4.5

Excellent

1,217 reviews

Freshpet4.5

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 97% of reviews.
Most recent review: October 2026.

How we calculate scores

Freshpet reviews

1,217 approved reviews, newest moderated first

Joan C.
Posted Jan 31, 2026
Sophie loves Fresh Pet!
Sophie loves Fresh Pet!
Response from Freshpet· Feb 9, 2026
Hi Joan, we’re thrilled Sophie loves our recipes. Your 5 stars really made our tails wag. 💚🐾
Adam R.
Posted Jan 30, 2026
Sparky Adjusted Just Fine
Easy to use with measuring cup. Sparky likes the food. Good variety.
Response from Freshpet· Feb 9, 2026
Hi Adam, we're so glad Sparky is thriving on Freshpet and we thank you for sharing your experience! We truly appreciate you! 💚🐾
Judy
Posted Jan 30, 2026
He loves the food unfortunately he has…
He loves the food unfortunately he has been diagnosed with early stage kidney failure and put on prescription renal dogfood.He also has a collapsed trachea which worsened and is now taking medication for that. I doubt that I will be able to taking him off of either.
Response from Freshpet· Feb 9, 2026
Hi Judy, we’re so sorry to hear about your pup’s diagnosis. If you ever need help reviewing ingredients or exploring recipes that may better align with your veterinarian’s guidance, please don’t hesitate to reach out. We’re always here to support you both through his changing needs. Sending lots of love to you and your sweet pup. 💚🐾
Debbie H.
Posted Jan 29, 2026
Piper loves the food.
Piper loves the food.
Response from Freshpet· Feb 9, 2026
Hi Debbie, your review made our whole team smile. We're so happy Piper is loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Lucy
Posted Jan 29, 2026
Subscription service needs work
Dog loves the food but I keep encountering problems with the subscription service. Customer service team kind and helpful, but now twice I have had wrong orders delivered and not at the set subscription frequency.
Response from Freshpet· Feb 2, 2026
Thanks so much for taking the time to share your experience with us! We reached out privately just to gather a few more details — looking forward to hearing back from you! -Heather
Satisfied C.
Posted Jan 28, 2026
My dog loves Freshpet
My dog loves Freshpet. He likes it more than my homemade food, which is saying something. It's a great compliment to his kibble.
Response from Freshpet· Feb 9, 2026
Hi there, your review made our whole team smile! We're so happy your dog is loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 💚🐾
Lynda R.
Posted Jan 28, 2026
Our English Bulldog loves Fresh Pet
Our English Bulldog loves Fresh Pet. She jumps and runs in circles when it's time to eat. She had lots more energy and looks like she may be losing a little weight!
Response from Freshpet· Feb 9, 2026
Hi Lynda, you know it’s real love when the fridge opens and the tail starts wagging! We're so happy your dog is loving Freshpet and that we've earned your trust. Big thanks from our pack to yours. 💚🐶
Lori F.
Posted Jan 27, 2026
My dogs love the food
My dogs love the food
Response from Freshpet· Feb 9, 2026
Hi Lori, thanks for the 5 stars! Reviews like yours make our day pawsome.💚

FreshpetReviews of freshpet.com

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FreshpetReviews of freshpet.com

Freshpet reviews

Sophie loves Fresh Pet!

Sparky Adjusted Just Fine

He loves the food unfortunately he has…

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About Freshpet

About these reviews

More in Pet Stores, New Jersey

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Sophie loves Fresh Pet!

Sparky Adjusted Just Fine

He loves the food unfortunately he has…

Piper loves the food.

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My dog loves Freshpet

Our English Bulldog loves Fresh Pet

My dogs love the food