Froya OrganicsReviews of froyaorganics.com

Response from Froya Organics· Jul 11, 2026

Hey Gill, thanks so much for sharing this! Love that it's become part of your bedtime routine, and you're so right that a little really does go a long way with this one. Give it a bit more time and I think you'll start noticing more. All the best, Tobias @ Frøya

Response from Froya Organics· Jul 10, 2026

Hei Alexia, We're truly sorry to hear about your experience. After reviewing your case, we completely understand your disappointment. Waiting nearly a month for an international delivery is far from the experience we want our customers to have, and we sincerely apologize for the frustration this has caused. We'd like to reassure you that we'll be reviewing your case carefully and reaching out to you directly by email to better understand what happened and work towards the best possible resolution. We truly appreciate your patience and the opportunity to make this right. Kind regards, Frøya Organics

Response from Froya Organics· Jul 10, 2026

Hei Julie, We're so pleased to hear that you love our Day Balm, but we're truly sorry that the rest of your experience left you feeling this way. We completely understand your frustration. Based on your review, it's clear that you felt promises weren't followed through, whether regarding the survey coupon or your subscription request, and we sincerely regret that this was your experience. This is certainly not the level of service we aim to provide. We'd really appreciate the opportunity to review everything with you, including the SURVEY30 promotion and the handling of your previous order, to better understand what happened and find the best possible solution. We'll be reaching out to you directly by email shortly. Kind regards, Frøya Organics

Response from Froya Organics· Jul 11, 2026

Hey Jennifer, thanks for this! Even before the visible results kick in, it's great to hear you're enjoying the whole routine and how the products feel, that's such a good sign. All the best, Tobias @ Frøya

Response from Froya Organics· Jul 11, 2026

Hey Rhetta, thank you so much for this. Even though you were cancelling, I'm really glad our team stuck with you until you felt good about the whole thing. That kind of care matters to us no matter what. All the best, Tobias @ Frøya

Response from Froya Organics· Jul 10, 2026

Hi Anna, We're sorry to hear how frustrating this experience has been. We'd like to clarify that subscriptions cannot be activated by our team after a purchase. They can only be selected by the customer during checkout through the "Subscribe & Save" option, which also applies the subscription discount. We can also confirm that your subscription has now been cancelled, so there won't be any future recurring charges. We're sorry that your experience contacting us didn't meet your expectations, and we understand how frustrating that must have been. We'll be reaching out to you directly by email to review your case and see what more we can do to help. Kind regards, Frøya Organics

Response from Froya Organics· Jul 11, 2026

Hey Amber, thank you!! Under an hour for email replies is exactly what we aim for, so glad that's been your experience. Love that the product is going such a long way for you too. All the best, Tobias @ Frøya

Response from Froya Organics· Jul 11, 2026

Hey Margaret, wow, thank you so much for sharing all of this!! I'm so moved to hear your psoriasis stayed calm this year and that the redness balm worked so fast for you. Skin staying cool and hydrated even through summer heat is exactly what we hope for, and knowing your acne scarring has faded too just makes my day. Thank you for telling your sister and everyone else about us, that truly means the world. All the best, Tobias @ Frøya