Average
527 reviews
FSJ official store. Find the best offer for HOT Heels, women's fashion shoes at FSJ TOP Shoes Design. More offers and discounts could be found.
FSJ Shoes (fsjshoes.com) has 527 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
527 approved reviews, newest moderated first
J E S.
Posted
Customer friendly
Response from FSJ Shoes· Mar 31, 2025
We are glad to hear that you are happy with our website, we always strive to make our customers buy the right shoes and be satisfied with them. Have a great day.
US
Posted
I was soooooo pleased with the efficiency of placing my first online order at FSJ shoes . The extra savings offered and reducing the total due was absolutely amazing and genuinely appreciated! I WILL continue being a shopper here !
Response from FSJ Shoes· Mar 31, 2025
Thank you for liking our shoes and being satisfied with our service. It is our goal to make our customers have a pleasant shopping experience.
Sue D.
Posted
Outstanding customer service. The original pair of shoes I bought ended up being too small though I ordered my usual size. They were very pointy therefore narrow and when I contacted customer service, they sent me a brand new pair in another size that fit perfectly. I highly recommend this company. They stand by their product and the shoes were beautiful. I got the black velvet ballet flats with the bow and they are just gorgeous. I will definitely buy from this company again.
Response from FSJ Shoes· Mar 24, 2025
Thank you for liking our shoes and being satisfied with our service. It's great to hear you say that the shoes you received fit properly, making our customers happy is our ultimate goal.
Ty M.
Posted
Shoes are beautiful! Customer Service was amazing!! Will definitely order again soon!!!
Response from FSJ Shoes· Mar 21, 2025
It's great to hear you say you love our shoes and are happy with our customization service. Your feedback will help those who are looking for shoes. Have a great day.
Annekay
Posted
I had ordered two pair of shoes from fsj and at first was not happy with the time in which I got them because of a glitch because I wanted hem customize, but as soon as I got in touch with them, they immediately responded and give me back a refund
Response from FSJ Shoes· Mar 19, 2025
We apologize about the long shipping time on previous orders. As a high quality and high service website, customer satisfaction is our ultimate goal.
Pouneh P.
Posted
Amazing customer service. Very prompt with responses and resolution. Very accommodating and items true to nature and photos. I’m very pleased
Response from FSJ Shoes· Mar 18, 2025
Thank you for liking our shoes and being satisfied with our service. It's great to hear you say that you satisfied with our service and shoes, making our customers happy is our ultimate goal.
Chrissy
Posted
They rectified a problem i had with another order and made the shoes i ask for which fit great and look great, seems to be good quality
Response from FSJ Shoes· Mar 17, 2025
It's great to hear you say you love our shoes and are happy with our customization service. Your feedback will help those who are looking for shoes. Have a great day.
Logomax Graphic Design JAX, F.
Posted
Honestly, FSJ's customer service has been examplary. Initially the shoes ordered did not fit well, so FSJ requested a video of my wife's feet in the ordered shoes. They actually used this video to custom-make a new pair of shoes for her based on what they learned from it - really quite amazing. Unfortunately the replacement shoes got lost in shipping and were falsely tagged as "delivered" by the shipping company. To rectify this, they made ANOTHER pair and re-sent it via DHL at no additional cost. The entire customer service experience has been nothing but impressive, and without any language problems, either. I want to thank Cara and Xuequin of the Support Team for their efforts in making things right. Yes, it took a while - but they did everything they could, and I appreciate that.
Response from FSJ Shoes· Mar 13, 2025
Thank you for liking our shoes and being satisfied with our service. It's great to hear you say that the shoes you received fit properly, making our customers happy is our ultimate goal.
