Excellent
250 reviews
FulfillaFulfilla is an international logistics network, that offers a wide range of logistics solutions for global B2C and B2B customers.We coordinate the entire process, from pickup, label generation, customs, air transportation, and injection into the local courier and postal streams.Since 2008, we’ve been successfully developing and implementing products, that make shipping worldwide simple and hassle-free.
Fulfilla (fulfilla.net) has 250 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
250 approved reviews, newest moderated first
Iuliia
Posted
I am pleased with how Fulfilla delivered my package safely. Every step was tracked, and I always knew where my parcel was. I will continue to use the services of Fulfilla.
Response from Fulfilla· Jan 11, 2023
Thank you for sharing your experience with us! We'll be glad to ship your package again soon)
Ivan S.
Posted
Why is my parcel in the Warehouse for 13 days and not sent to the addressee. Based on your company's advertisement, I planned that the package would be delivered to the addressee before December 25th. If there were no deception in your advertising, I would use the services of another company and everything would be delivered on time. Tracking number: FL202212100013934
Response from Fulfilla· Jan 11, 2023
Thank you for taking the time to share your review. We're so sorry to hear that your experience was not what you expected. The package you are writing about was delivered to our warehouse on Dec 9 and assigned to your account on Dec 13 in 2 business (!) days as usual. The delivery time frames are 14-30 days to Russia, so Dec 27 is the earliest you could have expected to receive the package, but nowadays delivery to Russia is closer to the max value. The preparing for shipping is usually faster but you attached incorrect export form to your package so we had to request a new one from you. You provided incorrect forms again in reply to our customer support several times and we prepared the package as soon as we received the correct one. Although there are no any other reports on the export form filling out process , we will try to make it easier for our customers,
Jane V.
Posted
Package was delivered as it was promised and expected. I received timely notifications about the status of the package and was able to notify my relatives about the delivery date. It was delivered right to the house and released with no issues.
Response from Fulfilla· Jan 11, 2023
Thank you for taking the time to rate us! Your feedback helps us understand what we're doing right.
Екатерина Ц.
Posted
All my packages were delivered to Russia as expediently as it was possible considering today's difficult logistical conditions. It was a life savior. The process was very simple, well described on the company website. Customer service was very responsive, and they were sending notifications of every step of the transfer, including abroad. Highly recommend Fulfilla to anybody.
Response from Fulfilla· Jan 11, 2023
Thank you for taking the time to leave a review and let us know how we are doing. It is good to know that our services matched your expectations and made your experience positive!
Андрей Р.
Posted
Reliable, fast and high-quality! I recommend it to everyone, especially in our difficult times!
Response from Fulfilla· Dec 8, 2022
Thank you for taking the time to rate us! We look forward to sending your new parcels ;)
Valerie
Posted
Still the most affordable and reliable way to send parcels to Russia, even nowadays. I'm glad, a friend of mine recommended this service a couple of years ago. I definitely will continue to use this service and recommend it to my friends.
Response from Fulfilla· Dec 8, 2022
Thank you so much for giving us your take on how we are doing. We are so glad you had a great experience with our service!
Vera T.
Posted
I have never had any problems with this company. All issues were resolved quickly and easily.
Response from Fulfilla· Nov 17, 2022
Thank you for choosing our service, and we love hearing about your positive experience here!
Irene K.
Posted
Great company!!sent 3 times already, everything delivered super-fast. Thank you!
Response from Fulfilla· Nov 17, 2022
Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating!
