Niels D.
Posted
Furnished to whole office with Fully
We furnished our whole office with Fully furnitures and everybody loves it ! Most of us switch from sitting to standing at least 2-3x a day. Service and communication was impeccable!

Poor
197 reviews
Fully makes and sells office furniture that is beautiful, well-built, and designed to create a healthy, supportive workplace where everyone can feel and do their best. Keep you body moving with our standing desks, ergonomic chairs and matching accessories so you can work and live more fully.
Fully (fully.com) has 197 customer reviews on Consumer Courier, with an average rating of 2.6 out of 5.
197 approved reviews, newest moderated first
Niels D.
Posted
We furnished our whole office with Fully furnitures and everybody loves it ! Most of us switch from sitting to standing at least 2-3x a day. Service and communication was impeccable!
Tom L.
Posted
Excellent service from the Fully team! Something went wrong with the delivery, however Charlotte did an excellent job and resolved the issue directly. Impressive service, well done! Keep on the good work! The desk is amazing! Good quality and it goes up/down realy fast.
Response from Fully· Aug 30, 2022
We're so happy you took some time to share your experience with our Customer Care Team, Tom We do our best to show up fully for our customers, especially when something isn't going as planned, like delivery. We love knowing that our Jarvis meets up to your expectations!
Julia
Posted
The customer service is so bad. I ordered a desk well over a week ago and all parts were supposed to ship in 1 - 3 business days. I only got two but no tracking order or information about the third. ANY TIME I try to call customer support the message says there's no one available and call back later. Emails are supposed to be responded to in 1 - 3 days but I haven't gotten anything EXCEPT an email asking how me to rate the support (that I haven't received). I even reached out to them on Twitter and, while at least they responded, gave me inaccurate delivery information and no tracking #. I'll give this a couple more days but then I'm going to report this to the Better Business Bureau. This is the absolute worst service and this desk is not cheap.
Response from Fully· Aug 24, 2022
Sorry to hear that we let you down time and offer our sincere apology for the way your order was handled, Julia. we have every confidence we can make things right and provide the experience we are known for, going above and beyond for our customers. A Specialist will reach out to continue the conversation.
Michel V.
Posted
Fantastic desk & chair Very high quality The service en delivery was just perfect. Gone buy an other one for my colleague Thanks Fully
Response from Fully· Aug 23, 2022
Dear Michel, how nice to hear that your experience with both the service and products has been so positive. The entire Fully team is dedicated to providing the best service possible to our customers each and every day, so great to receive your feedback!
Emiel
Posted
I did a complete makeover of my workspace, all with Fully products. From (standing)desk to chair and all kind of accessories. Couldn't be happier with the quality and design of everything. Everything was nicely delivered as promised and installation was easy. Would definitely recommend 👍
Response from Fully· Aug 23, 2022
Thank you Emiel for trusting in our service and products in creating your new workspace. We wish you lots of work enjoyment for many years to come!
Michael
Posted
Great customer service I ordered a Fully Jarvis desk. The overall quality and feel are excellent. It looks great and functions very well. There were a couple of minor issues which their support dealt with amazingly (the instructions could be improved, and there was a minor scratch on the desk). Neither were dealbreakers, but I was a little disappointed so I contacted their customer support. The response was excellent and I ended up completely satisfied with the company and its products. I highly recommend the company.
Response from Fully· Aug 16, 2022
Thank you so much for your kind support here Michael, glad to hear our European Customer Support Team was there to make sure your experience with Fully was that good!
George S.
Posted
The desk is fantastic! It's way better than I expected! I had an issue with the FedEx courier, but the Fully support was there to resolve those issues! Thanks, GS
Response from Fully· Aug 14, 2022
George, happy to hear you're so happy with your desk. We hope you enjoy an elevated workflow for many years to come!
Charlotte V.
Posted
Within a week after ordering/payment we received our desk. Good quality and easily to assemble. We are happy with the service. Very professional and good build quality.
Response from Fully· Aug 9, 2022
Charlotte, thank you for taking the time to share your experience with us. We're thrilled we get to be part of your new workflow. It's wonderful to hear the Remi has exceeded your expectations and you had a wonderful experience with us. We hope you continue to enjoy the Remi for many years to come!