Dominique U.
Posted
Paid for and never dispatched, won't refund
I paid for 2x dog jackets on 9th June. On the 17th, I still had not received dispatch confirmation so I followed up. They advised me on the 20th they could not provide an ETA and that there would be "a delay", offering me a 10% refund as compensation if I was willing to wait. I advised them the same day I was NOT willing to wait and wanted a full refund if they could not provide an ETA. 17th July, I am still waiting for any kind of response, let alone a refund. DO NOT USE THIS COMPANY
Response from FUNNYFUZZY· Jul 17, 2025
Hi Dominique, We regret to hear about the trouble you've experienced and thank you for letting us know. We sent you a response on 17/07/2025, but it looks like it might’ve gone off on an adventure in your spam folder! Give it a look , you might find our reply waiting for you there. We’re here 24/7 at [email protected] and are always happy to help. We hope this clears up any communication hiccups. Team FunnyFuzzy