Excellent
949 reviews
Fuse LensesFuse offers the best replacement lenses for any brand of sunglasses. Over 50 colors and types of lenses including polarized, color enhancing, and prescription. Easy to install at home. Made in the USA. Custom lenses available. Free shipping on orders over $65.
Fuse Lenses (fuselenses.com) has 949 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
949 approved reviews, newest moderated first
Richard E.
Posted
Alexandria was prompt, polite and helpful. I am so pleased with the Fuse team and their amazing lenses. Thank you for the included free replacement. You guys are the best. God bless you and yours!
Response from Fuse Lenses· Mar 5, 2024
We are thrilled that you had such a positive experience! We appreciate your support!
Edgar S.
Posted
Great experience! Custom lenses where made for me. Sent the frame over and within a few days got them back. They look perfect and the brand new lenses make it seems as if I just bought the sunglasses. Would 100% recommend them every time someone I know scratches their lenses.
Response from Fuse Lenses· Mar 5, 2024
Thank you so much for sharing your experience! We are grateful for your support!
Frank
Posted
Great customer service, Kayla was extremely helpful and friendly. It's nice to see a company that really cares about making it's customers happy and after being helped out by Kayla you can see that they hire the right people that reflect and embrace those ideals. Thanks again Kayla and Fuse customer service
Response from Fuse Lenses· Mar 4, 2024
Our customer's happiness is the most important! Thank you for your support and wonderful review!
Josh W.
Posted
Customer service is top notch. The response times were lightning fast. Kayla was amazing. It’s nice feeling like someone wants to help versus them just doing it because it’s their job. Thank you Kayla for being the best.
Response from Fuse Lenses· Mar 4, 2024
Thank you for your support! We truly appreciate you!
Craig
Posted
I asked about warranty coverage for an older set of lenses, and learned about your great policy. Replacements are already on the way!
Response from Fuse Lenses· Mar 4, 2024
Our warranty definitely helps us stand out from the rest. We appreciate you and your support immensely!
John S.
Posted
Fuse customer service made ordering my replacement pair of Egmonts incredibly easy. Love this company more every time I deal with them.
Response from Fuse Lenses· Mar 4, 2024
We are thrilled that you keep coming back! Thank you for your support.
Collin
Posted
I had an issue with previous lenses I ordered, I'm not questioning the quality as I wore my sunglasses every day. The combination of heat, cold, sweat, UV, etc just wore them down over time. The customer support I received from Alexandria was amazing. She replied to my issue almost instantly (I thought it was a bot at first, but it wasn't). My issues were sorted out promptly and I couldn't have asked for a better experience. I have recommended Fuse Lenses previously to friends who have older/more expensive frames, and will continue to do so because of this.
Response from Fuse Lenses· Feb 27, 2024
Thank you so much for sharing your experience! We appreciate your support immensely!
CJ H.
Posted
I ordered the lenses for the incorrect frames. Within 15 minutes of realizing I did, Fuse had already sent me a return label at no cost and began processing an exchange for the correct lenses. I highly recommend Fuse Lenses!!
Response from Fuse Lenses· Feb 27, 2024
Thank you so much for your review! We truly appreciate your response!
