Steph
Posted
I had issues with USPS and never…
I had issues with USPS and never received my order, but Fytoo customer service was prompt in replacing my glasses and is sending another pair!

Excellent
10,689 reviews
Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
FYTOO (fytoo.com) has 10,689 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
10,689 approved reviews, newest moderated first
Steph
Posted
I had issues with USPS and never received my order, but Fytoo customer service was prompt in replacing my glasses and is sending another pair!
M
Posted
The usps lost my glasses and I sent an email to help me. I got a quick response by ms.yulia who was nice and helped me with my situation. I recommend them they were nice and helpful.
Latoya J.
Posted
The ease of adding my prescription for the glasses. The wide range of styles and colors. I am loving my glasses…
CPS
Posted
My order shipped quickly but had some issues with the postage and got lost in transit. I reached out to customer service and they offered to send another order for free and refunded me for the items that were now out of stock!
carmen J.
Posted
Fast service👍🏻
lilybeth D.
Posted
Great communication and customer service
Shanelle R.
Posted
Wish I could give zero stars. They answer some emails and the email responses are of no help. No update can be given about the item and the company is unreachable. I wish for a full refund.
Response from FYTOO· May 20, 2026
We apologize for any inconvenience caused. Advanced Shipping typically takes 7–12 days, and your package is still in transit within the estimated delivery window. We have contacted the carrier to verify the status of your package and have requested an update. We have also replied to your email with a solution. Please check your email.
Marcia N.
Posted
I love my glasses!