Galactic ToysReviews of galactictoys.com

Galactic Toys reviews

43 approved reviews, newest moderated first

Blaq W.
Posted Nov 17, 2023
This company is a Scam
This company is a Scam. They cancelled my order and tried to keep my money. Had to get my bank involved to get my money back.
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Marc B.
Posted Sep 21, 2023
Bought a Mandalorian SH Figuarts figure…
Bought a Mandalorian SH Figuarts figure for 130 dollars and the shoulder broke, realized it was crazy glued and previously opened. Did not get my money back or a new figure.
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paula P.
Posted May 12, 2023
Ordered and item
Ordered and item. Have not received parcel to date. Gave wrong tracking number. Very dodgy. Avoid. Scam
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Johnny T.
Posted Jan 12, 2023
DO NOT BUY FROM THESE UNPROFESSIONAL…
DO NOT BUY FROM THESE UNPROFESSIONAL INCOMPETENT Fools! DO NOT PURCHASE ANYTHING FROM THEM ON THE SHOP APP. THEY HAVE ZERO CUSTOMER SERVICE. NO PHONE NUMBER TO CALL. THEY MAKE MISTAKES ON SHIPPING ADDRESSES AND YOU WILL BE LEFT WITHOUT A PACKAGE AND WITHOUT A REFUND! THIS BUSINESS Deserves TO BE PUT OUT OF BUSINESS FOR TERRIBLE, LAZY BUSINESS PRACTICES. THEY TAKE ENTIRE DAYS TO REPLY TO EMAILS. I AM Reporting THEM TO THE Better Business Bureau and sueing them for not fulfilling the sale.
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Your average R.
Posted Dec 24, 2022
Awful experience
This website not only stocks their figures exceptionally slowly compared to other vendors but they don't even list when preorder figures release and there's a 20% fee for an order cancellation! The only way I found to cancel orders is through email which is ridiculous when vendors such as Amiami or amazon let you cancel through the website. You're better off using Crunchyroll store, amazon, bigbadtoystore, or amiami when it comes to figures.
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Tracy T.
Posted Dec 17, 2022
Great place to order from
Great place to order from! They e mailed back same day as to my inquiry via email. I will be doing more business with them in the future.
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Anne
Posted Jul 14, 2022
Had a great experience with their…
Had a great experience with their customer service and the price is right. Thanks again!
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Heather M.
Posted Jun 13, 2022
DO NOT BUY FROM THEM
Wish I had taken a moment to pause and read the reviews. I ordered from them instead of amazon because I was trying to support an independent business. I ordered on Friday morning and paid for 2 day expedited shipping. They didn't even mail it until Monday afternoon. So I didn't get the items in time for my daughter's birthday (Tuesday). When I called and asked to cancel my order before it even left their business they wouldn't let me and then told me I had to pay to have it shipped back and pay a 20% restocking fee. Ugh. Terrible service.
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