My experience with Gemsy has been very positive so far. The team is professional, responsive, and their customer support replies quickly. I will update my review in a month with more details and share more about my experience with Gemsy.
FF
Ferry F.
Posted
Absolute abzocke
Absolute abzocke.
Es werden absolut keine Leser gefunden und man hat auch keine Möglichkeit die Anzeigen irgendwie zu pushen. Für den deutschen Markt daher völlig ungeeignet.
KB
Kale B.
Posted
Классный сервис
Классный сервис! Мне в тех поддержке помогли получить отзывы на мои книги.
Очень благодарен 😇
AH
Abby H.
Posted
Overpromised and Under-Delivered
My experience with Gemsy.io was disappointing. The service presents itself as a convenient way for authors to build book reviews, but the results did not match the promise. The main issue is simple: Amazon appears to flag or block many reviews generated through this kind of process, which makes the service far less useful than advertised.
For authors, reviews are not just a vanity metric. They affect visibility, credibility, and marketing plans. So when a platform suggests it can help generate reviews, the practical question is not whether reviews are attempted, but whether they actually appear and stay visible where they matter. In my case, that did not happen reliably enough to justify confidence in the service.
I also felt the expectations were oversold. The concept sounds appealing, especially for self-published authors trying to get early traction, but the execution left me with more concern than benefit. If Amazon flags the reviews, the author is left with wasted time, possible risk, and no meaningful review growth.
Customer support and platform mechanics may work for some people, but based on my experience, I would not recommend Gemsy.io to authors who are depending on Amazon reviews as part of a serious launch or marketing strategy. The service needs to be much clearer about the limits, risks, and real-world success rate of reviews actually posting publicly on Amazon.
KV
K. van T.
Posted
I’ve had a great experience with Gemsy
I’ve had a great experience with Gemsy. Their customer service is outstanding—always friendly, professional, and genuinely willing to help. Every question I had was answered quickly and competently, and communication was clear throughout the entire process.
It’s refreshing to work with a company that values its customers and provides such fast and reliable support. I highly recommend Gemsy to anyone looking for excellent service, knowledgeable staff, and a smooth overall experience.
Thank you for your outstanding support!
CB
Craig B.
Posted
Seems like a good idea but not enough…
Seems like a good idea but not enough users to make it work.
HR
Huda R.
Posted
Helpful experienced staff at Gemsy and overall, a great platform to use
I recently needed help with something on my Gemsy account and I was helped by an individual named Brian - he was very good at communicating and did his absolute best to help me. In general, I have been using Gemsy for almost a year and I have no complaints at all!
EO
Eyllen O.
Posted
Warm & Positive
My experience with Gemsy has been very positive. The team is responsive, helpful, and genuinely supportive. I received very encouraging and positive feedback on my work, which was really motivating. Gemsy is an interesting platform with great potential for authors who want visibility and thoughtful interaction. I’m happy to continue my journey with them.