Excellent
27 reviews
GenDatabase LLCWe are South Africa's biggest online Genealogy Research service, offering members access to Online South African Genealogy records.
GenDatabase LLC (gendatabase.com) has 27 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 24 reviews with 5 stars · Clear filters
Anonymous
Posted
Communication and documentation received was overall A+! I cannot fault this service, Megan and team truly made this easy for Genealogists outsideof SA! Thanks again and will definitely use GenData again💪🏼
Bev C.
Posted
Excellent service & super fast delivery. Highly recommend 😉
Response from GenDatabase LLC· Sep 3, 2026
Hello Bev, thank you for your kind review! We are happy that we could have assisted you with your Genealogy research.
Wouter
Posted
Snel geholpen (binnen een dag zelfs). Duidelijke kopieën gekregen
Response from GenDatabase LLC· Aug 17, 2026
Dankjewel voor je vriendelijke recensie, Wouter! Het was ons een groot genoegen je te hebben kunnen helpen.
Alan B.
Posted
GenDatabase Document Ordering Service Wonderful Service - I submitted my reference number and 15 hours later, I had my images. You simply cannot beat that kind of efficiency. Well Done GenDatabase!! Thank you & keep up the good work.
Response from GenDatabase LLC· Aug 14, 2026
Hi Alan, thank you so much for the wonderful review! We’re thrilled you were happy with the speed and efficiency of our Document Ordering Service. We really appreciate your support and kind words!
Erol B.
Posted
Lovely service and a special thank you to Yvonne who spent hours helping me, unfortunately searches are a bit different now and difficult since the archives have been moved . At least we managed to find one relative :)) I will always recommend GenDatabase for it's service and professionalism, they really go that extra mile to help. Thank you
Response from GenDatabase LLC· Jun 17, 2026
Thank you for your kind review Erol! We are still in the process of working through documents in the hope of assisting you in finding the remainder of your family!
Elmien B.
Posted
This is the best database for recent South African records - early 1900s to date. I find it accurate and very easy to navigate. It is also easy to make payments, and they offer great discount from time to time. I have been using it for years.
Response from GenDatabase LLC· Jun 10, 2026
Thank you for your amazing review and for being a loyal user for years. We are pleased to see that you value our South African records as they are accurate, easy to navigate and valuable for your research. Your support is highly appreciated and we hope to be able to help you further on your genealogical journey.
Gareth H.
Posted
Yvonne went out of her way to help me, and took genuine interest in my case. I don't know where she kept pulling helpful sites and knowledge from, baffling. Well done guys
Response from GenDatabase LLC· Jun 10, 2026
Thank you for your kind words! We are pleased to hear that Yvonne was able to assist you in your research and to make a difference. Your feedback is very important to her and the team as it helps her and other people discover their family histories. Thank you for your support!
customer
Posted
GenDatabase is my nr 1 database for my South African genealogy research. They have millions of records for South African persons. They have very accurate transcriptions of what is on the original documents. Their platform is easy to search even when you not sure of a firstname or even a surname. I have been using them for many years. They have helped me find and confirm many ancestors real names and BDM dates. Their admin have been amazing when I had questions and resolved my queries very effectively.
Response from GenDatabase LLC· Jun 10, 2026
Thanks for your awesome review and your ongoing support over the years! We are pleased you have found and verified your ancestors' information and our records, search tools, and support team have been helpful. We hope you will keep on having genealogical successes!
