Great
20 reviews
GeniusLawGeniusLaw created the first software and support services platform engineered to promote and facilitate the delivery of unbundled legal services by licensed practitioners. We build tools for lawyers and firms to provide flat-fee legal services through work-volume-gains and standardization, and we provide back-office support services. Come find out why clients and attorneys trust GeniusLaw!
GeniusLaw (geniuslaw.com) has 20 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
20 approved reviews, newest moderated first
Constance
Posted
Some people where extremely helpful most calls that I made they never understand the help that I needed. The web site was to difficult to understand.
Response from GeniusLaw· Feb 3, 2021
Constance, We appreciate your feedback and are continuously working to improve our communications with our clients. GeniusLaw
Joan
Posted
I got desperately needed help when it was necessary and I could not afford to hire an attorney. My calls were returned in a timely manner and I feel like I got the best advice I could get next to retaining an attorney full-time. Thanks Genius Law.
Response from GeniusLaw· Feb 3, 2021
Joan, Thank you for your kind remarks and taking the time to post a review. Much appreciated! GeniusLaw
Pamela
Posted
They took my money and didn’t do anything for me. They promised to send me $100 back but heard nothing from them. They should be taken off web site
Response from GeniusLaw· Feb 1, 2021
Thank you for reaching out. Our customer care team checked into this, and their review indicated the order was satisfied shortly after your law firm accepted it. We reached out to the firm that handled your matter, and they confirmed as much. Moreover, they explained that (despite providing the documents you ordered) they offered the partial refund due to apparent miscommunication, but that there was some confusion regarding your response. Nevertheless, the firm said they remain willing to resolve the matter, we have asked them to reach out to you, and we will help you work this out.
Roddie
Posted
After my initial inquiry they constantly contacted me. I hesitated as I have had bad experiences with attorney's. After I paid for the consultation no one called at my designated appointment time. No one was available when I called in. I rescheduled my consultation multiple times but sat waiting for GeniusLaw to call, no one did. They got paid for a consultation I never had.
Response from GeniusLaw· Feb 1, 2021
Thank you for giving your feedback. Our customer care team's review indicates that the law firm satisfied the order shortly after it was accepted. We reached out to the firm, and they explained that their attorney spent considerable time reviewing the documents you provided and the firm understood the order was completed to your satisfaction. That being said, the firm said that they were willing to work with you, we asked them to reach out to you, and we will help you get a resolution.
