Average
198 reviews
KeySmartONE OF THE MOST ADORED AND WIDELY-DISCUSSED PRODUCTSConstantly annoyed with thigh poke, key jingle, and damaged pants, Mike set out to design a solution to the bulky key ring. After months of prototyping, testing, and redesigning, KeySmart® was born.
KeySmart (getkeysmart.com) has 198 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
198 approved reviews, newest moderated first
hoseen
Posted
very good customer service
Response from KeySmart· Jun 30, 2025
Thank you for your feedback. We're glad to hear that you've had a great experience with our customer service! We appreciate your business! Alejandra KeySmart Team
Consumer
Posted
I had other similar card/tokens To be used with Find My. The advantage of this card is that it is rechargeable using the wireless charger. Support service very quick & helpful too!
Response from KeySmart· Jun 30, 2025
Thank you for your feedback. We're glad to hear that you've had a great experience with our customer service, and with our product! Thank you for choosing us! Alejandra KeySmart Team
Guilherme B.
Posted
I got 3 of your cards to find my Apple. The rechargeable ones. Great idea. However they don’t work as expected. The one in my wallet, when I leave home with my wallet in my pocket - alerts me that it was left behind. The one I have with my passport (I do travel a lot) works 50% of the time. Most of the time it is not reachable. Pretty disappointing.
Response from KeySmart· Nov 7, 2024
Hi, Guilherme! Thank you for taking the time to share your feedback. We're sorry to hear that you had a less than satisfactory experience. If you could provide us with more details about your review and order, we'd greatly appreciate it, as it will help us improve and address any issues. We value your input and hope to serve you better in the future.
Martin E.
Posted
Scam! Scam! scam!
Response from KeySmart· Nov 7, 2024
Hello Martin, We sincerely apologize for the inconvenience and frustration you've experienced. This is not at all common and we take your feedback seriously. We would like to look into this issue further to understand what happened with your order. Please provide us with your order details so that we can investigate this matter promptly. Again, we apologize for any misunderstanding or delay. Please rest assured that we are committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention.
JM D.
Posted
I received a KeySmart as a gift with no purchase information. It was missing a part so I contacted them with what little information I had and a photo of my gift. They were prompt in sending me exactly what I needed so I can use my gift. Great Customer Service!!!!!
Response from KeySmart· Jun 30, 2025
Thank you for your feedback. We're glad to hear that you've had a great experience with our customer service. We hope you enjoy your KeySmart product! Alejandra KeySmart Team
Mr A.
Posted
Excellent customer service. They sent a replacement without hesitation. I use my new keysmart pro every day and love the ability to add accessories
Response from KeySmart· Jun 30, 2025
Thank you for your feedback. We're glad to hear that you've had a great experience with our customer service. We love to hear that you enjoy your KeySmart product! Alejandra KeySmart Team
Gerry K.
Posted
Had an issue with a pocket clip that required warranty replacement. Response time to email was fast... like a day or so. No quibble warranty process. All very satisfactory. Thanks!!
Response from KeySmart· Jun 30, 2025
Hello Gerry, Thank you for your feedback. We're glad to hear that you've had a great experience with our customer service. We appreciate your business! Alejandra KeySmart Team
Graham
Posted
Ordered a pack of three. One was not working. I wrote to let them know and they replaced no questions asked. The product works very well. Happy with the service.
Response from KeySmart· Jun 30, 2025
Hello Graham, Thank you for your feedback. We're glad to hear that you've had a great experience with our customer service. We appreciate your business! Alejandra KeySmart Team
