Mode by GM FinancialReviews of getmode.com

Hard to reach agent when we had questions

They helped me with every step in the paperwork I was able to call and get my questions answered. They explained the whole process great job Mode.

MODE IS GREAT THEY WAS ABLE TO HELP ME KEEP A VEHICLE THAT I LOVE AND FOR THAT I LOVE THEM THANKYOU MODE I WILL FOREVER BE GREATFUL

Very easy process online

Overall, the process was easy and if I had a question, the phones were answered promptly and courteously. The process was quick and easy. My only minor complaint would be that I always did not know what the next step was or what the waiting time would be. For instance, I know my old loan was paid off and now I am waiting for a welcome packet, but I do not know when the first payment is due. Just a minor thing.

The ease of applying and the concise instructions regarding the paperwork. In addition the relaxation of not having to deal with a high pressure sales person who negotiates just about everything you have actually asked for or want...from the car you want to the price and payments.

The process is too hard for an older person. Also,what if the customer does not have a computer and/or is computer illiterate

The experience was quite painless. It was well explained once this user understood the process.