Excellent
618 reviews
Mode by GM FinancialSavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
Kristine
Posted
Easy Process. From the moment I decided to buy my car (my lease was ending) every step of the process was well-explained and user-friendly. Customer service was great. Response time was quick.
Response from Mode by GM Financial· Jul 21, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
Laura
Posted
Everyone was so truly helpful. No matter how many times I called no matter how many questions I had, everyone was so pleasant and helpful.
Response from Mode by GM Financial· Jul 15, 2025
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
E C.
Posted
Very quick and easy process. Everything was online and any questions I had were answered promptly by the team. Exactly what is needed when re-financing!
Response from Mode by GM Financial· Jul 9, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
Katherine T.
Posted
Very Easy,well managed customer service.
Response from Mode by GM Financial· Jul 7, 2025
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
Virginia
Posted
Answered all my questions - courteous; got back to me quickly - efficient; step-by-step clear directions - simplest; overall a smooth transaction
Response from Mode by GM Financial· Jul 7, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
Kyle
Posted
It was a simple and quick process. I was approved quickly. All documents were easily uploaded for review. Any questions I had along the way, were answered quickly. And finishing the loan documents took a couple of minutes. If I could finance every vehicle/loan this way, I would do it every time. Also, I've called in to Mode 3 times during this process. Each time I was fortunate enough to speak with Cornell. The third time I called, I knew it was him before he said his name. He's got a very recognizable voice. He was very helpful and patient with me, answering all my questions and letting me know where we were in the process when I called in. He is a great example of customer care. Thanks Cornell!
Response from Mode by GM Financial· Jun 24, 2025
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
Bryth
Posted
The transition from least to purchase was extremely smooth and efficient. The entire process took less than a week.
Response from Mode by GM Financial· Jun 20, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
Joanne
Posted
Everything was great! The people were most helpful!
Response from Mode by GM Financial· Jun 16, 2025
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
