GetmyboatReviews of getmyboat.com

We had the most amazing day!!! 10/10 experience!

Had the best time, captain was great, drinks, alcohol, and lunch provided. It’s worth paying for gas for the popular route

Couldn’t have been easier! Dock was easy in and out. Pontoon was awesome. No complaints!

I originally updated this review after GetMyBoat eventually resolved several outstanding claims. Unfortunately, after another recent incident, I am reverting this back to 1 star because the underlying platform issues clearly still exist. In this most recent case, GetMyBoat staff directly contacted us and asked us to accommodate a last minute renter. We immediately prepared the vessel, completed onboarding, sent all welcome documents, fuel policies, waivers, and inspection checklists, and facilitated the rental professionally and quickly. The renter then violated clearly stated policies, disputed fuel charges that were disclosed repeatedly across the listing, welcome messages, signed agreements, and check in procedures, and immediately left a 1 star retaliatory review after being asked to pay for fuel used during the rental. Despite overwhelming documentation, including signed agreements, screenshots, inspection records, fuel evidence, and policy acknowledgments, hosts are still forced into lengthy back and forth disputes while carrying all operational costs, fuel costs, labor costs, damage exposure, and reputational damage from retaliatory reviews. The biggest concern is the precedent this creates. Renters are learning exactly what to say to avoid responsibility, even when hosts have fully documented contracts and evidence. Meanwhile, hosts are expected to repeatedly defend policies that were already accepted before departure. At some point, the platform has to decide whether signed rental agreements and documented policies actually matter. If they do, they should be enforced consistently without requiring operators to spend days escalating obvious claims while negative reviews remain live. I wanted to believe the support system was improving, but after going through this again, it’s clear the burden still falls almost entirely on the host.

So much fun!!! Captain was amazing and made our experience great! Communication leading up to the trip from Travis was so great! Would definitely recommend!

Downloaded the app in So FL and within an hour we had connected to a captain and booked our excursion. Pretty flawless experience. User friendly app and great concept.

Great host and a great boat. Great instructions for operation and overall a phenomenal experience!

Greg was the best boat driver! We had a great time on the tiki boat: great communication beforehand, the amenities (grill on boat and cooler) were super useful, and it was an all around fun time. We’ve already talked about wanting to do it again! 10/10 would recommend