Fernando R.
Posted
Quick and easy cheaper than my local…
Quick and easy cheaper than my local dealership prices
Bad
505 reviews
Genuine OEM parts at wholesale prices. Keep your vehicle running in top condition by using only OEM parts.
GetOEMParts.com (getoemparts.com) has 505 customer reviews on Consumer Courier, with an average rating of 1.8 out of 5.
Showing 14 reviews with 4 stars · Clear filters
Fernando R.
Posted
Quick and easy cheaper than my local dealership prices
James M.
Posted
Found what I needed, waiting on the order, hope it’s a quality product. Ordered some fog lights from another company, they work but the quality is a little to be desired.
Response from GetOEMParts.com· Mar 30, 2022
Thank you James!. We appreciate your business and confidence. Best, Mike King ECommerce Operations
Dan
Posted
I ordered a part on-line a couple months ago and have been getting the infamous, biweekly e-mails that the part in still on back order with a fulfillment date of another 2 weeks. I asked for a refund, we’ll see how long it takes and if it quick, I’ll upgrade my review of them. While did not get the part I ordered because of part ordering, they did process my refund within just a few hours and I checked my credit card and the refund is there the same day. I'll give them credit for good customer service.
Response from GetOEMParts.com· Mar 28, 2022
Thank you Dan, It has definitely been a challenge the past two years with back orders, and supply chain issues at all of the manufacturers. We do our best to help secure items , even those on back order. We have a dedicated team who spend all day, searching dealer stock rooms in the off chance a back ordered part is sitting on a dealer shelf somewhere in the USA. Sometimes we are successful and we make a customer's day :) Best Regards, Mike King ECommerce Operations
Joel R.
Posted
Review update!!! Wanted to share with the public that Mike from GetOEMparts responded and my order is shipping. I realize times are different right now, but still think fast responses to emails are critical today. I'm happy to say they responded to my email though and my order is supposedly shipping. Thanks GetOEMparts. (Below was my original review). Terrible service and terrible customer response. Maybe I should say no response! Ordered several hundred dollars worth of parts, and didn't receive them to date, and can not get a response as to when or if I'll get them. No number to call! I don't even know if this place exists. Filed a dispute with my CC company and will take it to our AG soon. Do not do business with them.
Response from GetOEMParts.com· Mar 28, 2022
Thank you, Joel, We are working hard to increase staffing, so that more timely responses are the norm, going forward. Best Regards, Mike King ECommerce Operations
Lowell & Mary L.
Posted
Very easily looked up the part I wanted and ordered it! However, the shipping charge seemed a bit steep!
Kory M.
Posted
It is cool easy to use
John
Posted
Website illustrations were simplified for the average person to understand. Shipping seems to be a little extended, Awaiting order.
Greg
Posted
The one star reviews left for this site are spot on...if they spent half as much time shipping items as they do responding to "where is my part?", they wouldn't be the joke they currently are. They say that satisfied customers don't leave reviews, but they don't leave reviews because there aren't any satisfied customers. take everyones advice and order from someone else.....I updated my review to reflect that the correct part finally arrived, just took a little longer than expected. Very well packed, perfect fit.