WAAVE - High Compliance Payments Reviews | Read Customer Reviews of getwaave.com

WAAVE - High Compliance Payments Reviews | Read Customer Reviews of getwaave.com

WAAVE - High Compliance Payments reviews

15 approved reviews, newest moderated first

S P S.
Posted Dec 26, 2025
Ongoing with discussion
Ongoing with discussion, so far seems good.
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HardbodyByAnthony
Posted Sep 17, 2024
Earned my complete trust in paying with WAAVE again in the future!
I was getting scammed by a seller I’ve used many times named socraticsolutions.us & if I am being honest, I was not feeling optimistic that WAAVE would help. Well, I am happy to admit that I was very wrong because Mariana Otero the Merchant Success Manager made certain I got my money returned!! I did have to message a few times but, in the end, she came through in a big way & I got a full refund! Moving forward I will have complete trust in paying with WAAVE again in the future!
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Homes
Posted Jun 6, 2024
Excellent customer service.
Excellent customer service. getwaave!
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Danielle B.
Posted Mar 22, 2024
Amazing customer service
Amazing customer service! I had an issue with my account and with one email, they fixed it.
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Mark B.
Posted Dec 6, 2023
contacted customer service for an order…
contacted customer service for an order that I had trouble with. quick response and they resolved my issue very quickly. would highly recommend
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S C.
Posted Dec 5, 2023
There resolution center is great
I had an issue with a merchant and I contacted WAAVE about it, they shared their resolution center link and I started a claim. The problem was solved within 24hrs, ZERO dramas. I never added a password to my WAAVE profile so I didn't know I could get this level of help. Totally worth it!
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Jonathan S.
Posted Dec 2, 2023
They're great
They're great, I want to sell CBD legally and they do everything that's needed compliance-wise. Excellent customer support as well.
Response from WAAVE - High Compliance Payments· Dec 4, 2023
Thank you, Jonathan! we appreciate your feedback. We are here to help you grow your business don't hesitate to reach out to your account manager should you need anything. Also, remember that there is a support chat in your WAAVE Merchant Dashboard! That's the fastest way to reach us.
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David
Posted Oct 7, 2023
Credit card info was stolen after 1…
Credit card info was stolen after 1 sole transaction by WAAVE. I repeat this is the only provider that was used for my account in some time. Almost immediately after that transaction, account was used for a laundry list of fraud transactions. My system is protected by a robust security package so the theft did not occur locally.
Response from WAAVE - High Compliance Payments· Oct 11, 2023
Hello David WAAVE uses VGS as our tokenization system, we do not handle credit card numbers at all! The system is pretty much bulletproof. We are confident there is a different explanation for your issues. If you would like to give us more info, please email us at [email protected] You can also visit our Trust Center for additional information on security https://trust.getwaave.com/
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