Elen
Posted
Great customer service! …
Excellent customer service & good care overall! Always respond to my emails, answer all my questions . Giving 5 star customer service!
Excellent
42 reviews
getzeuss.com is listed under Pharmacy & Medicine.
getzeuss.com (getzeuss.com) has 42 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
42 approved reviews, newest moderated first
Elen
Posted
Excellent customer service & good care overall! Always respond to my emails, answer all my questions . Giving 5 star customer service!
Sarah M.
Posted
I initially had a good experience signing up, and with my first shipment. My second shipment was light/incorrect (not enough formula for the month), and then I was double-charged in the third month. They did refund one of the charges but never shipped my order and now do not respond to emails. I've filed a dispute with my credit card after trying to contact them multiple times for 7 days. I hate to go that route but given the radio silence, I don't know what else to do.
Response from getzeuss.com· Aug 31, 2023
Hi Sarah, I sincerely apologize for the challenges you've faced. Our manager has been informed and is actively addressing the concerns. Our partner pharmacies are currently experiencing shipping delays due to an exceptionally high volume of orders and limited stock. We're striving for transparency regarding these shipping timelines and are working diligently to improve the situation. For any further assistance, please feel free to contact [email protected].