Gift Baskets OverseasReviews of giftbasketsoverseas.com

It was a great experience using the website

Ordering was easy. I did a custom basket and all items were correct and as listed on the website. Delivery was prompt and without any difficulty or delay. I live in the US and had the delivery in Austria. Great experience.

What a wonderful company! We've been sending gifts to loved ones with them for several years now. The staff is very helpful and you can always turn to them for help!

The choices were many and clear, the ordering process was slick and easy with options for delivery etc. There was the right amount of confirmation and notifications too. Unfortunately the gift was delivered shortly after ordering (rather than 2 weeks later as requested). When this was flagged back to GBO they were very quick to respond, investigate, apologise and I was offered a choice of solutions. This far exceeds the usual responses when things go awry and restores my faith that GBO is a company to deal with again. Well done to Alex and the team.

Giftbasket is really worth serving the whole world even in other planets and another Life

I have never sent anything overseas before but I found Gift Basket Overseas (GBO)and they were the most customer service friendly company I`ve ever done business with. I picked out one of their baskets and sent it from the U.S. to Colombia South America. The basket arrived on time but wasn`t exactly how it showed in the catalog. When I pointed this out to GBO they appointed Alex Praet as my personal customer care specialist. Alex immediately said they want to make it right and allowed me to pick out another basket at no charge, I was shocked this was above and beyond what I expected. They had a new basket delivered within days. Then I wanted to send a spa package to that same person in Colombia so I reached out to Alex to help me find a spa close by. Alex took it upon himself to find a local spa and negotiate a good price, and the best part was GBO does not even offer that product but Alex helped me secure it anyway. I have never written a review on anything before but I felt compelled to do so because of the extraordinary customer service I received from Alex and Gift Baskets Overseas. And the person I was sending these gifts to was overwhelmed with joy, it was an amazing experience. Do not hesitate to use this company for any of their products, they are amazing.

Have been using Gift Baskets for 4 years. Excellent service, quality of produce etc. Cannot fault them.

very patient company and was cooperative even when a problem occurred. Very trustworthy and would recommend!